Quality Inn San Jose Airport/Silicon Valley

San Jose, California United States of America

Quality Inn San Jose Airport/Silicon Valley
4
Availability
mknsawdust
3 years ago
The right people make all the difference. This hotel is next to a busy street and had construction going on while we were there. This made it more challenging to enter and exit the hotel, but I feel the people and the nightly rate more than made up for it. This hotel is not your upper scale most modern Marriott accommodations by any means, but it fit my basic needs very well with a few above average expectations. Our room was clean and tidy. There wasn't much bathroom sink space in our King bed room, but it was fine for our short stay and just 2 of us. It was nice to have breakfast included. It may not have the biggest selection of items but it was sufficient for our needs and one thing that they did well was the food was always warm and cooked very well. Not overcooked, or undercooked, or dry. They were very attentive with keeping it stocked and warm. The hash brown potatoes were really good. One of the pleasant surprises of our stay was the staff. I cant say enough good things about the general manager Celestina Munoz and the weekend night desk lady Jackie. They both were very pleasant, kind, and went above and beyond making sure we had everything we needed. We needed extra pillows and Celestina immediately stopped what she was doing to go get us the pillows and some extra wash clothes. We didn't have to wait for someone to deliver them to our room and hoped they showed up. We arrived at breakfast one day close to when it was ending and she wanted to make sure there was enough for us to eat breakfast. Jackie was extremely nice and was very talented at the "gift of gab". LOL She enjoys talking to guests and getting to know them and offering whatever assistance she can offer. She took the time to ask what we did that day and if we had a good time and even offered us snacks when we came back to the hotel in the evening from a long tiring day. She's the type of person who always has a smile on her face and always happy and a kind heart willing to help others. Its easy to tell Celestina and Jackie both enjoy their work and enjoy people and life. They went above and beyond the call of duty compared to most hotel employees. They treated us like friends, not just guests in a hotel. In just a few short days it seemed like we became good friends. Sometimes there's more to a hotel stay than just the room and the bed your sleeping in and they made our stay at the San Jose Quality Inn a very pleasant enjoyable stay. It made some of the small less pleasant things meaningless. Before we checked out, i gave each of them small gifts of gratitude to let them know we appreciated them and everything they did for us during our stay. If we ever get to this area again, we will be sure and look them up. Thanks Celestina and Jackie for a pleasant stay. Keep up the good work.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at Quality Inn San Jose Airport/Silicon Valley, you'll be centrally located in San Jose, a 1-minute drive from Silicon Valley and 9 minutes from Levi's Stadium. This hotel is 6.3 mi (10.1 km) from SAP Center at San Jose and 7.9 mi (12.7 km) from Santana Row Shopping Center.

RoomsMake yourself at home in one of the 47 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls.

AmenitiesTake advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

DiningSatisfy your appetite at the hotel's coffee shop/cafe. A complimentary continental breakfast is served daily.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
mknsawdust
The right people make all the difference. This hotel is next to a busy street and had construction going on while we were there. This made it more challenging to enter and exit the hotel, but I feel the people and the nightly rate more than made up for it. This hotel is not your upper scale most modern Marriott accommodations by any means, but it fit my basic needs very well with a few above average expectations. Our room was clean and tidy. There wasn't much bathroom sink space in our King bed room, but it was fine for our short stay and just 2 of us. It was nice to have breakfast included. It may not have the biggest selection of items but it was sufficient for our needs and one thing that they did well was the food was always warm and cooked very well. Not overcooked, or undercooked, or dry. They were very attentive with keeping it stocked and warm. The hash brown potatoes were really good. One of the pleasant surprises of our stay was the staff. I cant say enough good things about the general manager Celestina Munoz and the weekend night desk lady Jackie. They both were very pleasant, kind, and went above and beyond making sure we had everything we needed. We needed extra pillows and Celestina immediately stopped what she was doing to go get us the pillows and some extra wash clothes. We didn't have to wait for someone to deliver them to our room and hoped they showed up. We arrived at breakfast one day close to when it was ending and she wanted to make sure there was enough for us to eat breakfast. Jackie was extremely nice and was very talented at the "gift of gab". LOL She enjoys talking to guests and getting to know them and offering whatever assistance she can offer. She took the time to ask what we did that day and if we had a good time and even offered us snacks when we came back to the hotel in the evening from a long tiring day. She's the type of person who always has a smile on her face and always happy and a kind heart willing to help others. Its easy to tell Celestina and Jackie both enjoy their work and enjoy people and life. They went above and beyond the call of duty compared to most hotel employees. They treated us like friends, not just guests in a hotel. In just a few short days it seemed like we became good friends. Sometimes there's more to a hotel stay than just the room and the bed your sleeping in and they made our stay at the San Jose Quality Inn a very pleasant enjoyable stay. It made some of the small less pleasant things meaningless. Before we checked out, i gave each of them small gifts of gratitude to let them know we appreciated them and everything they did for us during our stay. If we ever get to this area again, we will be sure and look them up. Thanks Celestina and Jackie for a pleasant stay. Keep up the good work.
K1n0dar
Great service Just your regular Quality Inn with modest but sufficient accommodations for overnighter. Exceptional stuff: they booked for us individual airport shuttle free for us, since complimentary shuttle is not operating during quarantine. Helped us with printing boarding passes at midnight. And all together were very attentive and friendly.
Mattshep33
Terrible Two reasons price and quality. It's a high priced place with nothing nice. Breakfast was okay if u just wanted 3 things. The rooms had a funny smell and seemed really small. The location is on a terribly busy road.
MrWayne
Great night's sleep This is a typical Quality Inn, but different due to its location. Montegue Expressway is a bustling light industrial area during the day but there is no traffic at night, which makes all the rooms quiet and restful. There are however, absolutely no restaurants or bars anywhere nearby, just a Subway about a mile away across 880 in a Chevron gas station. There is a Valero gas station next door that said it had a food mart, but that's it, so bring your own food and wine and take advantage of the mini fridge and microwave. Also get an upstairs room as you can hear footsteps from above.
ratk1945
Good Hotel near San Jose airport Holiday weekend so little traffic, but location is great for flying out early the next day. Clean and convenient...but only breakfast available, restaurants are a little bit away. So bring you own maps of the area or use your phone apps for locations.

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