Hilton Garden Inn Saratoga Springs

Saratoga Springs, New York United States of America

Hilton Garden Inn Saratoga Springs
4
Availability
Journey45571324132
1 year ago
Awesome Lizzy was awesome! Great service, very attentive, and has a wonderful personality. Just great with guests. Could not ask for more. This review says I have to put in more characters which I think is silly to rate someone when I'm pretty direct, so I'm writing this extra sentence for no reason.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property LocationWith a stay at Hilton Garden Inn Saratoga Springs, you'll be centrally located in Saratoga Springs, within a 5-minute drive of Saratoga Race Course and Saratoga Performing Arts Center. This hotel is 0.1 mi (0.1 km) from Saratoga Spa State Park and 0.4 mi (0.6 km) from Saratoga Springs Dog Park.

RoomsMake yourself at home in one of the 112 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

AmenitiesEnjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.

DiningEnjoy American cuisine at Great American Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.

Business, Other AmenitiesFeatured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Saratoga Springs? This hotel has 1300 square feet (121 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Matombo
Unimpressed Other than the broken HVAC unit and the non-functioning goose-neck reading lamp, the room itself was fine, large and comfortable with a good working desk, a large TV, an Keurig coffee maker, and a small refrigerator and microwave. But for the price of the room, which did not even include breakfast (an extra $11), I would have hoped that the room would have been made up on a daily basis. Even when we asked for clean towels and the bed to be made, our request was ignored. Moreover, as noted, the HVAC unit would only put out cold air on a night when it went down into the 30’s. The manager, John, did give us some extra blankets, and the unit was repaired the next day. But for the price of the room, I expected better than overfilled little trash baskets and having to make my way down to the front desk every day to ask for clean towels and more coffee and creamer.
Cruiser3231981
Be warned. Stay away. My immediate impression as I walked into room 325 was the musty smell of the room. Then I noticed the dirty tub and the peeling trim near the floor along the wall behind the toilet and the mold on that wall. The young woman with pink hair at the front desk was not very friendly when I requested a keycard in order to access through the side doors from the packed parking lot on a Saturday and inquired about internet and breakfast service. Then I discovered a used and coffee stained cellophane package of utensils and sugar packets left in the cubby next to the coffee machine. Upon checking into the room, I opened the window to air it out but soon had to close it because of the stench of cigarette smoke coming from guests smoking at a picnic table right under my window! At check out, I was told no extra room charges, but a day later I saw a pending $10 charge on my credit card. Now, two days after checkout, the pending charge is $20. I only stayed a single night, did not enjoy my stay, and will not be returning to this property for all of the reasons stated above.
N8948CKdavidw
Not worth the price Older property in need of a facelift. Pool was closed for repairs. Hall and room carpet and trim need updating. In room coffee was awful Kerrigan pods. No stirrers in the packets of sugar. Price of room is nearly $300 and definitely not worth it! Would find another property if I return.
jkotlarz
Disappointing I understand they have divided to clean the rooms every other day. I can live with that, but only 2 towels? Additionally they now use dispensers on the wall for soap, shampoo etc. The soap dispenser by the sink was empty, as was the shampoo and conditioner in the shower. A very disappointing stay.
Journey45571324132
Awesome Lizzy was awesome! Great service, very attentive, and has a wonderful personality. Just great with guests. Could not ask for more. This review says I have to put in more characters which I think is silly to rate someone when I'm pretty direct, so I'm writing this extra sentence for no reason.

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