Red Roof Inn PLUS+ St. Augustine

Please serve a Breakfast! __ Please but an electrical outlet on or near the desk!! Tonya at the front desk is so kind and professional!! I feel like I'm coming home when I see her! Everything is run right when she is here!! The other girls they have had here are usually rather indifferent. Twice they have insisted I leave saying I hadn't paid when I did pay!! Then when the man manager came by I pleaded with him. He finally corrected it in the system but the girl never even said she was sorry that happened! * She really did not care at all!! That's been a while ago but I've never forgot what it feels like to be treated that way! * I miss Tonya when she isn't here!!! * I love the swimming pool!! * The rooms are kept clean. There was no electrical outlet anywhere on or even near the nice large table desk! How am I supposed to plug my computer and speaker in?? * That is super inconvenient!!!! *There is no breakfast served here whatsoever!!! * Every other hotel I go to has at the very least has a grab and go breakfast if not a full breakfast!!!! _

Good hotel good price. Eoom rate is responsible. Check in is fast and easy. Front desk staff is amazing. Room was clean and smelled nice. Pool is refreshing and clean. My 2 bully mix dogs were allowed with no charge. Plenty of space to take them for long safe walks. You have 3 food places in walking distance. Location is good. The manger makes sure his guests are comfortable and safe.

Great place horrible management. Check in was amazing! The workers were very nice but management is horrible. I had a 3 night stay and left after 2 nights due to lack of sleep. The people in room 226 kept me up until the sun rose. I talked to front desk and they never did anything about it. I had to sleep during the day because this couple with their infants are so loud. their bed hit my wall for countless hours. I knocked on their door and the girl looked out the window and flipped me off and made louder noise. I understand it’s a hotel and you are having fun but they made my stay miserable. I missed meeting family due to exhaustion from being up all night. I wish the front desk would have addressed the issue because otherwise the hotel is great for the value.

Room 226 is HORROBLE Hotel was great but room 226 next to me was banging on the walls all night and no one could sleep. They had little kids in the room screaming cause they were “having loud s**” for minimum 5 hrs a night. My bathroom door was shaking cuz of it. I called multiple times the management does not care. My husband confronted the couple and the guy told my hubby this is his place. Do not stay here. It was a horrible week there for night of lights.

Small family group Been here for a good minute with my family and we feel quite welcomed and comfortable. The staff here is excellent. The environment is pieceful . The rates are fair esp if you have a furbaby. Very clean plus they are on point if any maintenance needs to be done. I recommend this place if need home away from home or just to have a get away....