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Comfort Inn & Suites

St. Louis, Missouri United States of America

Comfort Inn & Suites
3
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James L
2 years ago
Go somewhere else Came here with a group of friends and in total we had 5 rooms between all of us. My room smelled of cigarette smoke and the fire alarm was removed. The room next to us smelled like smoke and the room across from us smelled terribly of urine. I could get past that, a little febreeze and that was cleared up. What really got me was when I walked outside of my room at 2 AM cause one of my friends walking back to her room said a random woman was trying to get into my friends room and he hadn't returned yet. She was obviously drugged up and had come up through one of the side entrances of the hotel and I had to ask her multible times to leave my friends hotel room door alone or I would call the cops. Front desk said she was there often and knew of her and yet she still somehow got inside and tried to enter into a room. Aside from that, the beds were nice and the staff were responsive and nice as well but I would never stay here again, I know that deadbolts and additional locks are supplied, but we shouldn't have to worry about random people from the street trying to break into our rooms in the middle of the night.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Comfort Inn & Suites, you'll be centrally located in St. Louis, within a 5-minute drive of St. Louis Union Station and Busch Stadium. This hotel is 3 mi (4.9 km) from Gateway Arch and 1.8 mi (2.9 km) from Enterprise Center.

Rooms
Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

Dining
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in St. Louis? This hotel has 603 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
James L
|1 review
Go somewhere else Came here with a group of friends and in total we had 5 rooms between all of us. My room smelled of cigarette smoke and the fire alarm was removed. The room next to us smelled like smoke and the room across from us smelled terribly of urine. I could get past that, a little febreeze and that was cleared up. What really got me was when I walked outside of my room at 2 AM cause one of my friends walking back to her room said a random woman was trying to get into my friends room and he hadn't returned yet. She was obviously drugged up and had come up through one of the side entrances of the hotel and I had to ask her multible times to leave my friends hotel room door alone or I would call the cops. Front desk said she was there often and knew of her and yet she still somehow got inside and tried to enter into a room. Aside from that, the beds were nice and the staff were responsive and nice as well but I would never stay here again, I know that deadbolts and additional locks are supplied, but we shouldn't have to worry about random people from the street trying to break into our rooms in the middle of the night.
JLT0025
|1 review
No Security - Truck Stolen Looked outside to start my truck before checking out and my truck was gone and two trucks had smashed windows (all three trucks were parked in the second row in front of the lobby). Went to the front desk to tell them and could overhear the employees arguing in the back because the employee on shift was not monitoring the security the cameras during their shift that morning. When they finally came out, I told them that my truck was gone, so they finally called the police. Asked if they had access to watch the security footage and apparently only the owner has the authorization to go back and review it. Well, the owner never showed up in the four hours that we were there trying to rearrange another ride out of STL, so we were never able to see the footage. The hotel then said they would call us when the footage was sent to the police.. that never happened. The hotel did nothing to help us.. did not refund the room, did not offer to accommodate anything to help the situation other than offer us the room for another night, and did not seem to really care about the situation. Pay a little more and stay somewhere that has better security.
dirtyboulevard
|1 review
a real dump worn out rooms and hallways. cords for tv all over the place. not a place u want to stay. and a dub $10 cleaning fee. what is that? who itemizes that separately? dumb, I don't care for that kind of trickery. in addition to a $35 pet fee.
nicolecerna710
|1 review
Terribly rude and racist staff Do not bother reserving your stay with Hotel Avyan. The manager and staff at reception have been nothing but rude, inconsiderate, and extremely racist. If you do not have an american accent their tone and demeanor changes instantly and treat you indifferent. They do not do their jobs correctly and will kick you out the second check out time has arrived without even checking if the stay has been extended. It is a complete waste of money. Cleaning service will try to open your door while you are in there and don't knock. If they cannot open the door immediately then they leave and you go days without cleaning service.
Dragonslayer03
|1 review
Non-Smoking Room Smells like Cigarettes The non-smoking room we got has definately been smoked in. We've stayed a couple times now and it was like that both times. The whole floor smells that way. The entryway smells that way too. It even smells that way outside, since the workers are all lounging around on a union break smoking.

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