Holiday Inn Express Surprise by IHG

Surprise, Arizona United States of America

Holiday Inn Express Surprise by IHG
4.5
Select room:
Availability
Jay L
1 year ago
Baseball July 2024 Everything was great - cleanliness, staff, breakfast, etc! Special thanks to Doreen, Diana and Johnny for great attitude and service. The hotel is in great condition! Close to restaurants and stores. No fee for parking your vehicle, etc.

Amenities

Pool - Outdoor
Spa
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Holiday Inn Express Surprise by IHG in Surprise, you'll be within a 15-minute drive of Peoria Sports Complex and Surprise Stadium. This hotel is 13.3 mi (21.4 km) from State Farm Stadium and 10.5 mi (17 km) from Wigwam Golf Resort.

Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Surprise by IHG. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Surprise? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
AjoDude
|1 review
If you are Pro 2A, Don't Stay Here. This Hotel is anti 2A , There is nothing on the hotel website stating that they ban firearms in the most gun friendly state in the country. This creates a problem. After booking online for a non refundable room, When I arrived and noticed their no guns allowed sign on the front door I called them out for not adding that fact on their booking site. If they had I would have booked a different hotel. They told me that I would need to leave by firearm unsecured in my truck, where most criminals steal them from that are used in crimes. And wanted me to sign a document releasing them from liability if that were to happen. I refused and asked for a refund do to them not being transparent about their stupidly. Since over 92% of mass shootings take place in "Gun Free Zones", only idiots put up those signs. After some back a forth the manager stated the I could secure it in my room but I wasn't allowed to take it with me when I left to hotel until I checked out. I wont stay there again. Other than that, Rooms were clean. Breakfast was good.
Jay L
|1 review
Baseball July 2024 Everything was great - cleanliness, staff, breakfast, etc! Special thanks to Doreen, Diana and Johnny for great attitude and service. The hotel is in great condition! Close to restaurants and stores. No fee for parking your vehicle, etc.
billMTA
|1 review
Didn't Expect This! I couldn't be more happy with my stay. We had booked a stay at a competing hotel brand and it was so bad that we left that hotel and stayed here instead. What an amazing difference between the two hotels. We called over early and talked to Emily, she said our room was ready, so we headed directly for this hotel. It looks brand new! The neighborhood was fantastic! The parking was great! The staff were all wonderful, especially the front desk. It was clean, bright, and cheery. The breakfast was very nice. We hadn't stayed in a Holiday Inn in years. Believing they may not be up to par to some of the other hotel brands. I was wrong, we would definitely stay here again.
Resort02385533803
|1 review
IT'S NOT MY FAULT My flight was canceled on September 1, 2023 due to mechanical issues with the plane. Something I have no control over. No other flights going out. This hotel wouldn't refund the money or give me a credit. Going back to Phoenix in October 4-7, 2023 something that my husband and I do often do to his kids living there. Was loooking forward to staying at this hotel but unfortunately we won't be. I refuse to do so after they kept my money. They could've just give me a credit for the one day that was $234 and we could've been more then happy to pay for our additional days to stay with them. I think it's so wrong when you don't have control of the situation. I was where I supposed to been. It's nothing I can do if the plane is having issues. I whether be safe then sorry. So disappointed and truly disappointed because I'm a IHG member. Smdh...
Katherine S
|1 review
As expected No surprises here - hotel either new or refurbished as bright modern decor. Quiet room (once the fridge plug pulled and A/C unit shut off). Typical breakfast fare for this hotel chain: heavy on the carbs, sugary buns, passable sausauges/eggs. Glad to see yogurt and fruit selection. Clean room with comfy beds. The neighbourhood is surrounded by playing fields, but no action during our stay thus very quiet.

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