Candlewood Suites Houston (The Woodlands), an IHG Hotel

The Woodlands, Texas United States of America

Candlewood Suites Houston (The Woodlands), an IHG Hotel
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Kimberly A
1 year ago
Just alright My stay consisted of two night stay at this hotel. The bed was comfortable. The staff were friendly. My reasons for three stars: I felt like that the hotel had given up taking care of the building. They had a huge pile of trash that was taking up a lot of car spaces and the inside need upkeep. The side door entrances did not work very well. I am not sure that I would stay at the hotel again.

Property LocationWith a stay at Candlewood Suites Houston (The Woodlands), an IHG Hotel in The Woodlands (College Park), you'll be a 4-minute drive from Memorial Hermann and 6 minutes from Cynthia Woods Mitchell Pavilion. This hotel is 3 mi (4.9 km) from Woodlands Mall and 3.2 mi (5.1 km) from Hughes Landing.

RoomsMake yourself at home in one of the 91 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

AmenitiesBe sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.

DiningGrab a bite from the snack bar/deli serving guests of Candlewood Suites Houston (The Woodlands), an IHG Hotel.

Business, Other AmenitiesFeatured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
veronicagsandiego
Rooms smell like paint Rooms smell like paint due to a recent remodel they repainted and now the rooms smell terrible. I had to check out right away, and lost 3 nights of booking money plus all the time wasted. It was 9pm at night and I had no choice but to book another room nearby and move. The worst part is that the hotel is great! I love the suites and have stayed here many times. But with the new paint smell it is unbearable for my sensitive olfactory glands.
Kimberly A
Just alright My stay consisted of two night stay at this hotel. The bed was comfortable. The staff were friendly. My reasons for three stars: I felt like that the hotel had given up taking care of the building. They had a huge pile of trash that was taking up a lot of car spaces and the inside need upkeep. The side door entrances did not work very well. I am not sure that I would stay at the hotel again.
ANW1988
Nice staff, several roaches in room At first sight the room seemed very nice and spacious with a full kitchen area. The staff was amazingly friendly. We were very impressed with them. Once nighttime came, the roaches started coming out. Crawling on our towels in the bathroom, on the floor, and in the drawers when we opened them to look for silverware. We killed at least five. I have a roach phobia and was not about to turn out the lights and sleep in there. After seeing any other reviews there has apparently been a roach issue for quite some time. We left at 10:30 at night to a different hotel, which had no roaches. They did refund us, which we are appreciative of. But something really needs to be done about those bugs.
travelinggal360
Bad A/C, bad odors, bad lighting, key card readers that don't work and ROACHES I should have checked out the Trip Advisor reviews before booking this property. The lobby was hot when we walked in as was our room. Had we not been so tired after a 10 hour flight, we would have turned around and left. The whole place smelled of dog urine and the carpet in our room was so dirty and ripped and roaches were crawling in and out of the dishwasher. Oh and let's don't forget the hateful attitude of the desk clerk when we couldn't get the back door card reader to open and she had to come open the door to let us in. Very rude!! DO NOT stay at this hotel!
830heleni
Roaches!!!! We checked in due to a water main break issue. As soon as we walked in we saw a roach on the counter and it climbed into the dishwasher and it was closed. Roaches on the countertop and coming up through the kitchen sink drain!!!! We killed at least 10 of them, and they told me they spray weekly!!! Gross will never go there again and we live in the area!!!! Attached is a picture of one that we killed on the countertop, that I showed to the front counter worker on March 1st when I checked in!!! They told customer service where I booked the motel that evening that the evening workers could not refund my money and I would have to talk to the manager in the morning. In the morning they were rude and I did not get a refund!!! Will NEVER STAY THERE AGAIN!!!

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