Hampton Inn & Suites by Hilton Toronto Downtown

Great hotel, lovely staff and perfect breakfast Great hotel, lovely staff and perfect breakfast We arrived by car and used the underground onsite car park. The check in staff were very friendly and the room was spacious, clean, well equipped and very comfortable for our 3 night stay. The location is good, a bit further out of town than some other similar priced hotels but is only a 10 min walk to the nearest Metro station (College). The free breakfast was perfect to set us up for the day. This hotel chain seems to keep the breakfast choice simple but in doing so it was always fresh, warm and something to suit everyone!

Roll of the dice if they honor your reservation Terrible hotel, when I arrived to check in for my two night stay they told me they could not accommodate me even though I had made the reservation weeks earlier. They attempted to make me stay one night there and then move me to another hotel the following day. (not even a nicer hotel) I wouldn't advise anybody to stay here they dont know how to value guests.

Spacious Rooms I stayed here during the first weekend of TIFF, I was able to use points and pay option. The hotel is located 10 minutes from the subway. The hotel room and bathroom were very spacious, the AC ran like a a dream with noise so I could sleep, I like that. The hotel had a free breakfast. I enjoyed my stay and would stay here again. I didn't have any issues during my stay and didn't feel unsafe walking at night as there were many people out and about.

Construction Noise. Hotel is ok but they are doing construction next door from 6;30AM to 10 PM. It is incredibly noisy. If you plan on staying here for anytime in the next year (2024-2025) call ahead to see if there is construction still going on. If there is avoid!

clean room and good staff, but improvements needed Front desk clerk Joseph M. was helpful and always courteous. He recommended a local pub which served an outstanding steak sandwich, really a cut above most pub food. The room, breakfast room, and rest of the property were all very clean. The room had a mini-fridge and microwave. The bed was comfortable. We appreciated the blackout window shade. The hot breakfast (eggs, etc., not only continental as reported by another contributor) buffet was as expected for a hotel of this level. The property is centrally located, only a few blocks from a large supermarket which sells deli food, but be careful because some parts of the neighborhood are unsavory. Unfortunately, there are no laundry facilities, so we had to walk to a laundromat for 15 minutes one-way on a sweltering hot humid day. Note to Hilton: Please put laundry machines in your hotels. Our room was odd – no table and no chair, so it was necessary to sit on the bed to eat from a plate on one’s lap. Unfortunately, a housekeeper, who was a total stranger to me, asked me twice about my ethnic identity for no discernible reason whatsoever. Note to Hilton: Please instruct your employees to refrain from irrelevant personal questions.