DoubleTree by Hilton Tulsa - Warren Place

Doubletree Warren Place review I have been staying at this hotel since last year, roughly 100 nights, I must say it is a great hotel. The location is in the center of the Tulsa metro area which makes it extremely convenient for business. The rooms are updated and the facilities are great. The pool is also very nice because it is big enough to swim laps and it is heated for year round use. Most importantly the staff is wonderful, I have gotten to know many of them personally and they are always able to take care of any issues I have. Kendrania at the front desk works very hard to make sure to remedy any issues I might have during my stay and her boss Alex is also a pleasure to visit with and will always make things right. I cannot forget the bar staff, Merrieta and Justine, they have been working here for decades apparently and run an effiecient operation and are pleasant to visit with while grabbing a drink.

Great location with secret walking trails. Superb service for Tulsa. This hotel goes well beyond what you would expect from this level of hotel. Rooms were very clean. The coffee bar was alittle burried in the mornings but well maintained. There are walking trails for those who want to walk

Stay Elsewhere If You Appreciate Customer Service Staying at the Doubletree at Warrens place in Tulsa Oklahoma at this very moment of writing this complain. There was an African American woman working the front desk from 6-9 p.m. on 6/10/24(Atleast, I visited the front desk twice in this timeframe). This is the worst, most unpleasant, interaction i have ever had with any Hilton employee in the 3 years that I have been a diamond member across the US. She was incredibly rude, never had anything nice to say or courtesy, and acted annoyed as if I was a bother to her day. I never use the front desk to check in as I use a digital key whenever I am able, so the fact that I even needed to interact with her or any other front desk employee is rare, and the fact that the way she acted was so rude and careless that I felt the need to write this should be a shock in itself. For example, I needed a hard key to use the elevator to get to my floor, as she questioned where I was parked as if I was not already checked in. She made sure to act annoyed about this request as well. I used the front desk to purchase a soda and candy bar, and gave my room number. She yelled at me and acted as if i was a child when I went to walk away. I understand that people have tough days and I am quick to overlook such behavior within reason(i am not a "Karen"), but the fact of the matter is that I stay 60-70 nights a year, many times at this doubletree, and this woman acts as if I am an annoyance for the small amount of work she has to put in to not ruin my stay. I will be documenting this visit across every single platform I can to showcase to customers and colleagues of the horrendous customer service this employee decided to bring to work. Not once, but twice in one single visit. If this is how I was treated as a guest that frequents the facility and is a diamond member, imagine how many families that do not travel often are mistreated by one single individual that they are employing.

Ok ,But Not 4.5⭐️ Front desk Nina and others were very helpful at troubleshooting problems : Tub was stopped up, towel were not clean hair,dark red spots and debris on them, coffee maker broken and nasty gunk in water well ,iron was broken no comforters on beds Breakfast, ⭐️⭐️⭐️⭐️⭐️ Nina & Fdesk.crew⭐️⭐️⭐️⭐️⭐️ Room:⭐️⭐️

My new Tulsa hotel pick Refreshing and clean. Pool area was exceptional for kids Dinner Restaurant was good. There’s a mini Starbucks inside and the complimentary cookies are always delicious. Breakfast is not free and is not restaurant quality, more like the average continental instant eggs and gravy. But other than that it was the perfect stay.