Hotel Ai Due Principi

A/C broken and it was very hot! No help or switching rooms! The air conditioning was broken and it was VERY HOT. We asked 5 times for them to fix it and we never received any help. We asked for water because our room was so hot and we still payed full price. The kitchen was right next door to our room and was very loud in our room 107. Not worth the price!

Helpful staff, beautiful big bedroom, huge bathroom. Staff very helpful, they organised a FREE tour to Murano for us including transport (on the way out), and they arranged our water taxi back to the airport on our behalf with no issues (as an aside, I know it's expensive but 100% recommend getting the water taxi to the airport - this was honestly a highlight of my trip!) - room was pretty big, beautifully decorated in a venetian style, nice modern (huge!) bathroom. Breakfast was very basic. Great location, a short walk to St Marc's square but a generally quiet area nonetheless. Right by the water, so a nice view as we left each morning! Expensive but not different to the rest of Venice, really.

Nice hotel. Some issues. Nice hotel. Friendly staff. Nice breakfast. The heated tower rail was broken in our room making our room very, very hot. We had to have our windows open to cool it down which let mosquitoes in. The cleaners would have seen this as they were cleaning our room but it was not fixed. My fiancé had one drink from the mini bar in the fridge but we were charged for two. When we complained about this, we were given a refund for the one drink we were overcharged for. You can not get a drink in the hotel past 9.30/ 10pm.

Overpriced and best avoided Average food. Over priced. Avoid. The one a few metres along the canal is a much better option and was busier than ours. Why did we not choose there? The loos, however, are fairly clean so that’s one positive. Ignore the waiter’s pleas for you to dine there.

We would stay here again We enjoyed our stay and I do not understand all the negative reviews. Hotel Ai Due Principi is a good 3 star hotel. Positives: The room was clean and well stocked and equipped. The clerk on duty during the day was helpful. We got the superior room (recommended) and it was large. The Bed was comfortable (if you like a hard mattresses). The room provided plenty of storage. Storage was superior to the other places we stayed. The Shower was great. The breakfast buffet was good. The service provided by the attendant was excellent. The WIFI worked great. The hotel Ai Due Principi was conveniently located. The hotel was a short 5-minute walk to the Grand Canal waterfront and Riva Degli Schiavone. The hotel was a ten-minute walk to St Marks Piazza What could be improved · The Service was not consistent. The Hair dryer kept blowing out. The first time we requested a hair dryer - no one showed up with one. On our way out for dinner, we saw the evening clerk delivering a dryer to another room. The next time the hair dryer blew out, the day clerk was working and he delivered one immediately, The ventilation system delivers noise and odors from the restaurant below. We quickly got used to it.