Hampton Inn & Suites Pittsburgh-Meadow Lands

Other Options I had stayed at this hotel in 2022 and it was nice, however it has changed. Our room was in need of updating. There were tears in the curtains, the bathroom floor was sticky, and the room, curtains and bedding had a residual cigarette smell despite being a non-smoking room. The hallway on the 5th floor was very warm and stuffy, and vents had condensation dripping. We checked in on a Friday, and when we advised the front desk that our bathroom sink was not draining well, we were told there was no maintenance on site for the weekend and they had to put in work order. Some of the front desk staff were helpful and friendly, but we witnessed one being rude and impatient with another customer. I often choose Hampton Inns when available, but we will likely choose another option next time we are in the area.

Great location Very comfortable room with a lot of space to relax and feel like you are home. We reserved a suite on the third floor that had a separate living space from the bed. It also had a small sink, fridge and microwave as you entered. The room was very clean, the bed was comfortable and other than a noisy fridge it was a great place to stay. It is also in a good location for restaurants and the casino. I would recommend even numbered rooms, they are on the side away from the highway.

Very nice but staff needs some work We checked in to this Hotel on line the day before and picked a room. We gave them an arrival time of 3:00 pm. We actually arrived at 4:30 to check in and were told that our room was not ready and it would be in 30 minutes. We asked what time check in was and were told 3:00??? We explained that we couldn't wait 30 minutes as we had to meet family in Pittsburgh we just wanted to drop our bag and go. We asked it they could give us another room as we were in a hurry. They were kind enough to give us an upgrade to a very nice room. When we got to the room we noticed that the shower gel holder in the shower was empty - not even a bottle there. There was shampoo and conditioner but no shower gel. On our way out we told the front desk and she said "Oh I think we are out", and gave us a couple of the small soap bars you get in hotels. I can't figure out why if they are out of the gel they just don't put the bars in the rooms. We had a great night sleep in the upgraded room. But, when we went down to breakfast my wife went to make a waffle and there was no waffle mix, and the woman working was removing it. When my wife asked if she was making more she said "NO" She kept referring to the "pantry" but she was walking away so we don't know what she meant. By the way, this happened at 8:30 and breakfast is on until 9:30. Another woman overheard this going on and told my wife that some other woman got very angry about the waffle mix and the worker made some more for her, not sure if it was the same day or another day. There were scrambled eggs and bacon in the chafing dishes, neither of which I eat. I had a bagel (there were 2 left) and a tea. Overall it is a very nice hotel, but definitely needs some work.

Good but not great Traveled from Ohio to Pittsburgh for a tournament. Picked this hotel because of free breakfast, pool, and hot tub. This hotel is in a great location. Very close to everything so you don't have to travel far. The outside and common areas were very clean. Nicely decorated lobby area. The first night the hot tub was cold and pushing out ice cold water. It was corrected by the second day. The pool was too cold for me, but didn't seem to bother the kids. The pool did have a broken step, which we were told would be forwarded to maintenance. It was not fixed on our second day. As far as the room, this hotel certainly is not up-to-date and modern. The room and bathrooms were very clean. Noticed a few things that the hotel needs to correct, such as a very visibly ripped curtain and the bathtub was flaking away. Beds were great. No complaints beyond the issues stated above. Not much interaction with employees. Did not end up having the free breakfast because we were too tired to wake up early. Plenty of parking. Did not end up using the refrigerator or microwave, so I cannot attest to how those work. Did experience noise from traffic outside. Overall, I consider this a good hotel. Absolutely happy with the cleanliness. Great location. Just needs a few updates. I would stay here again if we ever needed to come to the area again.

Run Down/ Disappointed. Really needs to be updated My family and I have been staying at this location for years. Typically we enjoy our stay and the amenities including free breakfast. However, this location looks run down this time around. Worn/damaged furniture, marks on the walls, out of stock of breakfast food/basics and drinks for the buffet. They ran out of waffle batter, Swiss Miss, yogurt, hot sauce and the juice machine was broken. Tried washing my clothes and had washer completely loaded, even bought detergent from the front desk to use the machine. The laundry room had no sign but the washer is currently broken and has been for sometime according to the front desk. Had to ask front desk for a garbage bag to place all my dirty clothes in. Very inconvenient.