Days Inn & Suites by Wyndham Wausau

Would Not Recommend Staying At This Days Inn and Suites I hate to write bad reviews but had to on this one. My wife and I were visiting family in the Wausau area for a couple of days and booked into this Days Inn based on reviews and price/value. Never again. When we arrived, the check-in person seemed "off". Definitely different. He assigned us Room 205. We then found out there was no elevator, we had a huge suitcase, and I'm 73 and my wife is 65. We asked to be moved o a ground floor room and, although there were almost no cars in the parking lot, he said there were no downstairs rooms available. The front desk person never offered to get our bag up the stairs. I managed to get the huge suitcase we had up the stairs and found our room right next to the stairs. The door leading to the stairs has an automatic closer that basically slams the door shut as anyone enters or exits. Also, the ice machine is right there too. The final thing is that our room was on the freeway side of the building. Basically, 1) we had noise all night from the freeway, 2) we heard everyone go in and out of the stairway, 3) at 5 am someone decided to fill their ice chest with ice, 4) the room smelled musty, 5) the toilet was either dirty or very stained from not being cleaned in the past, 6) already said no elevator, 7) the bed mattress sits on a wire frame and not box springs so was a little hard, and finally, the breakfast provided consisted of cereal, bread/bagels, a waffle machine and coffee (weak)/juice. We walked across the parking lot and ate at MacDonalds for breakfast. When you turned on the light in the bathroom, the light over the vanity and the light/vent would both come on together so you couldn't leave them on as the sound was too much. I wondered why they did it that way and then noticed that the light switch plate was a double and had one side as blank and the other a switch. I believe that originally there were 2 switches, 1 for the vanity light and 1 for the vent fan/light, then there was a problem, so they tied both to 1 switch. Luckily when we travel we bring a night light we can plug in a hotel bathroom. The only positive I have for this hotel as they have a great indoor pool and jacuzzi. If you choose to stay here, definitely get an even numbered room which is away from the freeway. I know I will never stay here again..........and, I have stayed at many Days Inn and Suites which were very good. This one should be called just Days Inn.

Customer service Front desk booking was incompetent. Front desk was very rude and unhelpful manager was somewhat helpful

Excellent I chose a ground floor queen. It was exactly what I wanted. The hot breakfasts were better than most self-serve. They were quite good. I could walk to a variety of restaurants, with other shopping a few miles away. Issue: Hard to find, behind the McDonald's. Apparently there are signage restrictions. Also, my 2021 Auto Navigation did not have the revised numbering (which is not Days Inn fault)

Overnight Awesome location, great value, walking distance to Texas Roadhouse…very clean.. pool area friendly …will stay again..

Autumn Colors Overall a very nice stay. Clean rooms, bathrooms and pool area. Friendly Staff. Easy to locate. A number of restaurants in the area if you didn't want to drive. Enjoyed the Autumn Colors while we were in Wausau.