Clarion Pointe Wenatchee

FILTHY NASTY FILTHY RAN DOWN HOTEL WITH RUDE STAFF. TAKE YOU'RE BUSINESS ELSEWHERE!!!! A HOTEL TRYING TO SURVIVE ON A SHOESTRING BUDGET. POOR PLUMBING WITH RUDE STAFF. WENATCHEE IS FULL OF HOTELS GO SOMEWHERE ELSE INSTEAD OF THIS PLACE WITH PROBLEM AFTER PROBLEM AND A VERY LOUD TRAIN COMES THROUGH ABOUT EVERY HOUR. HARD TO GET ANY DECENT SLEEP.

Filthy hotel The room was filthy and there was remnants of the night before. The floor was sticky and filthy. The toilet had urine and pubic hair all around the rim. The pullout sofa was covered in stains, food crumbs and hair. We requested new rooms/our be cleaned and we were told that wasn’t a possibility. Very disappointed. We left immediately after checkout and we’re not refunded our room fees for 4 days. Do not recommend

Wifi went out, no resolution. The wifi went out around 7pm for two nights in a row. Each time I addressed it with the front desk staff, but I was essentially met with “I don’t know.” They didn’t make an attempt to contact the service provider, and on the second night, the front desk employee didn’t even know where the router was located. The staff were nice, but it seemed like they simply hadn’t been trained. I’m working while traveling, I paid for Wifi, and when it wasn’t working I felt that the staff were unequipped to even attempt a solution. When I asked the manager for a partial refund or at least two nights of credit at another La Quinta, he said that since I booked for a third party, all he could do was offer me some 20% off coupons. This isn’t a fair compensation for two nights with no wifi. A one night refund or two nights credit would have made it right. I’ve never had an issue at a La Quinta before, but this one was a notch below the rest. Room was pretty musty smelling, and there was a gross crust on the side of the seat of the desk chair. Plenty of other options in town. And to be completely honest, this experience will probably move La Quinta to the bottom of my list when choosing a hotel.

SubPar Stay LaQuinta is usually a 3-3.5 star experience however our stay in Wenatchee was very disappointing. The website's photos, the exterior of the hotel are consistent with the brand; however when you enter the hotel- the interior is old, dirty, with an unpleasant odor. The hotel needs a remodel with chipped paint, thin walls. the pool was over-chlorinated without proper cleaning/filtering (hair and murky water). The room had stained couches and remaining crumbs and other debris stuck in the crevices of the chairs and couches... and I could everyone and everything- toiet flushing and showering and voices above and neighboring rooms.

Great stay at La Quinta I've stayed at this location three times in the last two months. My mom has been comfortable and had a great night's sleep every time, and she usually has trouble sleeping. The staff is helpful, friendly and accommodating. I have never had a problem checking in or out. The first time we even needed to extend our stay and they were able to keep us in the same room.