Mercure Birmingham West Hotel

West Bromwich, England United Kingdom

Mercure Birmingham West Hotel
4.5
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Vadne1937
6 days ago
Pleasantly surprised. I was pleasantly surprised on arriving at the hotel. The staff were attentive and polite. The room was comfy. Nice touch as we were not expecting a fridge. Plus a bottle of wine on arrival. The breakfast was extensive it would be churlish to find fault, as traditional English, continental, toast butter, yoghurt, seeds jams, fresh fruit. Plus pastries. I've stayed in a lot of hotels this one was lovely. Thanks for a great stay

Amenities

Pool - Indoor
Center- Fitness
Spa
Internet - Wi-Fi - Free
Sauna
Restaurant

Property Location
A stay at Mercure Birmingham West Hotel places you in the heart of West Bromwich, a 3-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham. This spa hotel is 4.7 mi (7.5 km) from Birmingham Cathedral and 4.8 mi (7.8 km) from Victoria Square.

Rooms
Stay in one of 168 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.

Dining
Enjoy international cuisine at Restaurant 1896, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in West Bromwich? This hotel has 1916 square feet (178 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Vadne1937
|1 review
Pleasantly surprised. I was pleasantly surprised on arriving at the hotel. The staff were attentive and polite. The room was comfy. Nice touch as we were not expecting a fridge. Plus a bottle of wine on arrival. The breakfast was extensive it would be churlish to find fault, as traditional English, continental, toast butter, yoghurt, seeds jams, fresh fruit. Plus pastries. I've stayed in a lot of hotels this one was lovely. Thanks for a great stay
789amriks
|1 review
Thank you Mandy I would like to thank Mandy for her professionalism and positive attitude. It's always nice being greeted with a smile and the willingness to help the club members. Defo recommend to my friends and family. I have left due to work commitments but always come back due to the service
I624YHmichelled
|1 review
Amazing staff, great central location. Staff were amazing. We were staying for an Indian wedding being held in different venues locally. Upon arrival, the fitness and leisure receptionist Mandy helped me with my sari as I had no clue how to wear it, she went over and above to help me. Main reception staff and restaurant waiting staff were also very friendly and arranged taxis for our stay. Rooms were big and well equipped. Breakfast was self service and plentiful.
thomaseM924TJ
|1 review
Excellent experience in all aspects Excellent experience all round: Large and comfortable room (the beds were super comfortable as well), very clean, excellent facilities, great breakfast buffet with lots of options. The hotel is set in beautiful, peaceful surroundings, ensuring one can get a good night's sleep without any noise disturbance. The staff were exceptionally friendly and helpful, and I'd like to especially thank the receptionist Mairita who went above and beyond in helping reunite me with an item I had accidentally left in the room when I checked out.
madball88
|1 review
Ozzy gig Stayed for the ozzy gig the hotel was clean tidy and the staff couldnt of been better great hotel epic staff the room was small but clean and tidy .. id love to know where they get there beds from best nights sleep ive had in ages 10/10

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