Mercure Birmingham West Hotel

West Bromwich, England United Kingdom

Mercure Birmingham West Hotel
4.5
Select room:
Availability
hajaraf2019
37 days ago
Amazing service We had an amazing stay at Mercure, and the service was truly exceptional. A special thank you to Maciej and the reception team — they went above and beyond to make our experience comfortable and stress-free. My husband had important exams during our stay, and the team kindly printed out all his notes free of charge. I also needed to store medication that required refrigeration with very specific temperature instructions, and they were incredibly accommodating. They allowed us to use their staff fridge and were genuinely careful about maintaining the correct temperature. It’s rare to find such thoughtful, attentive service. The staff were not only professional but also genuinely kind. Thank you for making our stay so smooth

Amenities

Pool - Indoor
Center- Fitness
Spa
Internet - Wi-Fi - Free
Sauna
Restaurant

Property Location
A stay at Mercure Birmingham West Hotel places you in the heart of West Bromwich, a 3-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham. This spa hotel is 4.7 mi (7.5 km) from Birmingham Cathedral and 4.8 mi (7.8 km) from Victoria Square.

Rooms
Stay in one of 168 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.

Dining
Enjoy international cuisine at Restaurant 1896, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in West Bromwich? This hotel has 1916 square feet (178 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
hajaraf2019
|1 review
Amazing service We had an amazing stay at Mercure, and the service was truly exceptional. A special thank you to Maciej and the reception team — they went above and beyond to make our experience comfortable and stress-free. My husband had important exams during our stay, and the team kindly printed out all his notes free of charge. I also needed to store medication that required refrigeration with very specific temperature instructions, and they were incredibly accommodating. They allowed us to use their staff fridge and were genuinely careful about maintaining the correct temperature. It’s rare to find such thoughtful, attentive service. The staff were not only professional but also genuinely kind. Thank you for making our stay so smooth
brunacW7872SN
|1 review
Excellent service _ Was our first time at the hotel and we loved it. I would like to leave an appreciation to Stephan, Mairica, and Maciej in the reception for all the help they gave us. We also had dinner at the restaurant and the manager Juliaj, was great as all her staff, Mateusz, Sindija, and Sandis... thank you so much for your service, it was 5*. I highly recommend a stop if someone likes to rest or if making a long journey.
W745RLaisham
|1 review
Lovely Super nice very welcoming really comfy bed I enjoyed a lot very very nice enjoying myself lovely staff and nice good aswell
LouiseS3816
|1 review
Excellent staff, very comfortable and clean. Excellent reception staff, very helpful. The food was amazing, and ask the staff very friendly. One of the reception staff was called Mairita and was so accommodating to my needs being a disabled person. The room was very clean and very comfortable.
priscillaadei
|1 review
Great experience Lovely hotel and great customer service, attended a function and was well organised and cared for from the trainee receptionist Gabriella who made me feel so comfortable.

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