Candlewood Suites West Springfield by IHG

West Springfield, Massachusetts United States of America

Candlewood Suites West Springfield by IHG
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Tracey H
1 year ago
Great stay Nice little hotel for me. The staff were friendly and very helpful. The rooms were clean and the bed was SUPER comfortable. Each room has a kitchen area if you plan to cook. There is a small gym and washers and dryers are available. Servers restaurants are near by. Call and Wood and tap are a must try.

Amenities

Pool - Indoor
Spa
Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Candlewood Suites West Springfield by IHG in West Springfield, you'll be in the business district, within a 5-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. This hotel is 6.6 mi (10.6 km) from Six Flags New England and 0.7 mi (1.1 km) from Big E.

Rooms
Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
L7384VCdeborahh
|1 review
Pleasant From the moment we arrived, we were welcomed. Mary, at the front desk, is wonderful, a warmly patient smile with any and all customer bobbles. (not reading clearly written signs and missing that the paper to be completed was clearly highlighted at the key sections) Dog friendly and very clean. Place is a little run down. Room bathroom door pretty messy at the base, and the suite room bedroom was a little small, with the desk and chair not easily accessible. There is no breakfast dining area, but there is a pool and gym and washer/dryer facilities. Room kitchen facilities, fridge, microwave, coffee maker, stove top, dishes, table top for dining, etc. were great as was the suite sitting area. Even with some of the cons, would stay again.
Tracey H
|1 review
Great stay Nice little hotel for me. The staff were friendly and very helpful. The rooms were clean and the bed was SUPER comfortable. Each room has a kitchen area if you plan to cook. There is a small gym and washers and dryers are available. Servers restaurants are near by. Call and Wood and tap are a must try.
cecesimms
|1 review
Loved the pool! The pool, with accompanying hot tub, was the best part about this hotel. The room was clean, and had everything you would expect. Kudos to the friendly person who checked us in and patiently answered all our questions. The only comment I have is that the comforter was a bit slippery and I felt like I was struggling in the night to keep it on the bed. Would definitely stay again.
davidhR3616UM
|1 review
A Cut Above The Rest I have been staying in West Springfield for years and years. Mostly on business and now transporting my daughter to UMASS. I have stayed in multiple hotels multiple times in the last 20 years. Unfortunately several of them have gone downhill recently as parent companies seemed to have NOT reinvested in their product. This however is not the case for Candlewood. IHG who owns this property as well as Holiday Inn has done a great job keeping this place up. The rooms are good size, the beds are very comfortable and everything is clean and works the way it is supposed to. I always have a comfortable stay. The price for what you get is very reasonable and the staff is very friendly.
CoachK2525
|1 review
Will definitely use again!! Here for the Big E with 3 rooms and 6 people--and not a negative word in the crew!. Starts with amazing staff and goes through clean rooms, great locale, spacious rooms, gazebo, pool area, etc/ Thanks and see you again!!

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