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Holiday Inn Express Wilkes Barre East by IHG

Wilkes-Barre, Pennsylvania United States of America

Holiday Inn Express Wilkes Barre East by IHG
3.5
Availability
Jodieg8er
1 year ago
Very nice hotel but a lot of noise The room was very nice - everything you need. I loved the fact that there was no carpet, at first. I think the room above us had a dog in it. Whatever it was, it ran back and forth, and back and forth. When it scratched, it's nails would hit the hard floors, which came through loud and clear. Also, people do not behave with manners like in the past. They come in at all hours laughing, talking, kids yelling and running, and you can hear all of it in the room. So, the only real problem we experienced was noise. If you are not a heavy sleeper, this hotel is not for you. It is unfortunate because the staff is lovely, the upgraded rooms are very nice, everything is clean and modern. The noise is the only reason I would not stay here again.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at Holiday Inn Express Wilkes Barre East by IHG in Wilkes-Barre, you'll be in the business district, within a 5-minute drive of Mohegan Sun at Pocono Downs and Wyoming Valley Mall: Wilkes-Barre Township. This hotel is 1.9 mi (3 km) from Wise Crackers Comedy Club and 1.9 mi (3 km) from Mohegan Pennsylvania.

RoomsMake yourself at home in one of the 117 guestrooms featuring microwaves and flat-screen televisions. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

AmenitiesBe sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 mi.

DiningEnjoy a satisfying meal at Isabellas Restaurant serving guests of Holiday Inn Express Wilkes Barre East by IHG. A complimentary buffet breakfast is served on weekends from 6:30 AM to 9:30 AM.

Business, Other AmenitiesFeatured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Wilkes-Barre? This hotel has 660 square feet (61 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Jodieg8er
Very nice hotel but a lot of noise The room was very nice - everything you need. I loved the fact that there was no carpet, at first. I think the room above us had a dog in it. Whatever it was, it ran back and forth, and back and forth. When it scratched, it's nails would hit the hard floors, which came through loud and clear. Also, people do not behave with manners like in the past. They come in at all hours laughing, talking, kids yelling and running, and you can hear all of it in the room. So, the only real problem we experienced was noise. If you are not a heavy sleeper, this hotel is not for you. It is unfortunate because the staff is lovely, the upgraded rooms are very nice, everything is clean and modern. The noise is the only reason I would not stay here again.
justina q
Not impressed! Room was not very clean. Not the standards of most holiday inn express. AC did not work. When voiced it didn’t work all night m, we got an I’ll let maintenance know. I’d honestly be concerned for cameras based on how things were messed with. Also, not a safe area for family or single females. Men sitting in cars all night watching the parking lot. Very sketchy! I will never return. I also may switch my hotel preferences at this point. As a rewards member- far from impressed.
Alexandria G
Very Disappointing We're here for a group trip! Arrived after 9pm and my sister's room had not been cleaned at all. Trash, dirty linens/ towels!! A guy brought linens for them to change themselves. Roaches in our room and no refrigerator. Said we could store our food in their kitchen. Yikes! Sunday can't come soon enough!
fflbrgst
They are working on it! At arrival (girl was about to go outside for a smoke break as I walked in) checked me in quickly with complicated instructions about operating the TV (really - in this day and age??) and that the current renovations were not happening on my floor (5th). Took about 20 tries to get the TV to turn on. Bed mattress was not particularly comfortable, old with quite a dip to it's top. Tiny room (1-queen bed), in the corner of the building. Usual HI breakfast selection.
holidaymakerx3
Run!!! What a disgrace! Arrived late in the evening and receptionist was sitting outside smoking. Followed us in and said the room we requested wasn’t available and offered us a king bed and a sofa bed. I said that wasn’t suitable and could we get two rooms, a bigger room etc etc She replied the hotel was full and said she would cancel us eh no I’m with my kids and it’s now almost 11pm at night. She was so uninterested and just wanted us to leave. She didn’t try and find another hotel, offer an apology or really show any interest. I asked why she didn’t call me to say the room was not available but just lied. She was rude, smelt of smoke and even the entry way was dirty. Maybe it was a blessing in disguise.

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