Best Western Yuba City Inn

Good Location I was greeted with a smile at the front desk. I stated I was traveling alone so the hostess put me in a location closer to the office. I felt safe coming and going as well as lodging at night. I highly recommend this location as it is close to other amenities.

No hot water! I've been holding off on a review expecting the manager to contact me. My info was with the front desk and I also emailed the manager - no response. We arrived at the hotel in the evening, unpacked, went to dinner and came back. We had a handicapped room since my husband is disabled. Around 10pm I got undressed for the shower and there was no hot water. The water ran for 5 - 10 mins, moving the handle and still nothing. We called the front desk and they offered to find another room but we had unpacked, undressed and my husband is disabled. We opted skip our showers and complained again at the front desk in the morning. I guess they just didn't care. We wanted to shower and go to bed. I guess we got 50% of what we wanted and I was expecting an adjustment on my bill. Nope.

Still waiting on hotel management roosters will wake you promptly at 3am & continue until 8am (like every 2 minutes). General manager will email you 6 days after the initial complaint and tell you that basically she doesn’t care, that we were told about the issue at check in (flat out lie) and that “chickens have been in the town for decades and that she was being courteous for even emailing us back”. Do yourself a favor and choose any of the dozens of other hotels. The air conditioner is loud as heck but still won’t drown out the cock-a-doodle-doo’ing from roosters literally at your door. Not to mention the sanitation of not taking any action over these dozens (and dozens) of roosters walking and living on the property. Think chicken poop everywhere. A year ago the chickens became unprotected so they could absolutely come up with a solution to rid the hotel of this problem but instead I’ll await my generic response back for everyone to read, so it will look like they are doing their best to help me, after they have clearly shown they are not. To the front desk manager Christine. We know you tried to help us and agreed wholeheartedly with our problem, telling us we deserved a full refund and the upper management just gives you no authority to help in situations like these. We appreciate you trying to make this situation better, advising us to at least take points until we could talk to the manager (unfortunately we would get “well you took points” thrown in our face and to even get a partial refund the points would be taken back… literally immediately). To Amrita, you know you have a huge problem at your hotel and instead of trying to help your customers you give them the run around and actually falsely accuse them of knowing about the issue. You need to do better. We have stayed in the area before and never had this problem nor have i ever encountered a more unpleasant experience with an establishment in my life. As a constant reader of reviews before making hotel choices I hope this reaches as many people as possible… before you make a mistake of staying here and living a nightmare like we did.

Best ever Check in was great and pleasant. Staff was very helpful. Room clean and very comfortable bed. Secure location. Easy access to freeways. Several eating places to choose, some in walking distance.

Charming chickens in Yuba City We spent 3 nights at the Yuba City Best Western motel recently. Oddly, we noticed a few hens in the parking lot when we checked in and heard a rooster in the distance. Christine at the desk told us about the wandering poultry then I found a news piece on the internet. Lovely to see an urban environment embrace and celebrate this quirky piece of history. Apparently, some guests are put off by the chickens .We found it to be quite charming!