In 1993, after years as a tech in the carpet cleaning industry, Gregory Cole founded Pro Carpet as a one-stop shop providing the best carpet-cleaning practices he had learned during his career. Gregory's team, which now numbers more than 30 techs, begins each carpet-cleaning service with a thorough walk-through, during which customers can point out specific soiled areas before the techs evaluate carpets for their levels of dirt, stains, and rainbow sprinkles. As they begin to clean, they employ steam-based cleaning and stain-specific products, such as the company's proprietary enzyme-based pet-stain formula, to remove odors and soils.
Pro Carpet's expertise also extends beyond carpeting, tackling upholstery and area rugs with the same thoroughness. They can also be called upon to repair water damage, clean office cubicles, and sweep dust and allergens from inside air ducts with professional-grade tools that improve air quality.
What services does your business offer and what makes your business stand out from the competition?
carpet cleaning, floor buffing, floor refurbishing, upholstery, pressure washing, duct work.
Not only is that some of the trades we do but, We make sure we do not leave until the customer is satisfied.
What was the inspiration to start or run this business?
We wanted to get our name out there. we wanted to let people know that yes, there are business out there that will complete the job %100 and give them every bang for there buck
What do you love most about your job?
You never know who you'll run into on a daily basis. every has their own personality and you learn a lot from everyones different point of view in life
What is the best reaction you've ever gotten from a customer?
I've had people almost break down knowing they didnt have to pay for a brand-new carpet due to the hard work i put in for them. Not only did i get all the dogs stains up, but also the smell as well.