The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service oil change package, which promotes the longevity of each vehicle. These technicians learn their care-care talents during stints in Jiffy Lube University, the company's exhaustive training program. During their training, technicians engage with computer-based learning, apply knowledge during on-the-job-training, and pass frequent skills tests to master the art of engine maintenance. Upon graduation, technicians also take the Jiffy Lube Pledge, vowing to service their customers' cars with the same care they would normally reserve for their own vehicles. This extensive curriculum and commitment to customer service is part of what earned the program accolades as an Automotive Service Excellence (ASE) Certified Training Provider.
In addition to performing oil changes, Jiffy Lube’s experts perform air conditioning, air filtration, cooling system, electrical, windshield services, and many more. The technicians’ quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services and only complete those services after it has been approved by the owner.
With more than 175 locations nationwide and more than 35 years in the business, Car-X Tire & Auto has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk.
Discount Tire?s professional technicians install and service a vast trove of tires and wheels to keep wagons rolling safely. Experienced, trained mechanics manage an inventory replete with tires by brand names such as Goodyear, Michelin, and Bridgestone ($60?$100/tire for most vehicles) and a huge range of wheels ($50?$100/wheel for most vehicles). Proud owners of newly outfitted buggies receive advice on how to improve their rubber-road marriages or ability to do donuts on the lawns of rival librarians. Along with recommendations on products and services, tire installations include new valve stems, road-hazard protection, and lifetime rotations.
Auto Fix draws on their parent company's deep wells of experienced, ASE-certified technicians to staff their seven garages in Illinois and Indiana. The full-service shops keep cars running with oil changes and thorough vehicle check ups, and they routinely flush power steering, radiator, and transmission fluids. Having spent years working with vehicles, Auto Fix technicians can repair any part of the car from the suspension to the fuel system. They're confident in their repairs as well, offering any client a 12-month or 12,000-mile guarantee on each fix. The team also renders problem-precluding services such as full safety inspections, shocks and struts service, and tire rotation—which does not mean enforcing who’s up next on the backyard tire swing.
The ASE-certified car doctors at Pepe Auto Repair keep vehicles running smoothly with a wide range of repair and maintenance services. Concerned owners can bring their cars, trucks, or SUVs in for a routine oil change and tire rotation, or even a larger automotive undertaking such as transmission repair or engine diagnostics. Before so much as loosening a lug nut, the mechanics offer free estimates to help clients with budgeting and eliminate surprises.