There's a reason why owner Bill Lawrence decided to set Bubbles Hand Car Wash apart with upscale services and a pleasant ambiance. As Lawrence relayed to Allison Wollam of the Houston Business Journal, he was charmed by a clean, welcoming car wash he visited shortly after moving to Texas from New York, where car washes typically charged a convenience fee to any customer who smiled. Lawrence knew he could cater better to luxury car owners like himself with a conveyerized hand-wash system that combined the convenience of the tunnel model with the hands-on meticulousness of a traditional hand wash. His idea has caught on with some very high-profile customers. Houston Texans linebacker Mister Alexander trusts his ride to the skilled hands of Bubbles’ technicians, as do Houston Rockets players Hakeem Olajuwon and Kenny Smith, not to mention former president George Bush.
Even patrons without a Porsche or a professional sports career appreciate Bubbles' gentle lamb's wool mitt washes and eco-friendly soaps, sealers, waxes, and conditioners, as proven by the business’s 2010 and 2012 Houston A-List awards for Best Car Wash. Customers seem to be as taken with the company’s facilities as they are with its services; each lobby invites relaxation with free WiFi, a bemusing gift shop, and shoe shines so effective that patrons need only stand beside their vehicle to check its undercarriage. The community-conscious car washes also use less than a quarter of the water typically expended during a home wash, and the locations offer free car washes for military personnel on Veterans Day.