Jessica and Robert, owners of Refresh Cleaning Services, don't have a single way to tackle messy spaces. Each visit to a home or apartment is a custom job. They can clean up before or after a party, or scrub bathrooms before a new tenant moves in. They can spend hours revitalizing a home, or perform just a few à la carte services, such as watering plants, organizing closets, or cleaning old flubber out of refrigerators.
If there are two things the cleaning crew at Rosemont Cleaning Service knows for sure, it's that a party sub makes a terrible broom and that the foundation of a good customer relationship is trust. That's why, before conducting any of their residential or commercial housekeeping, window-cleaning, or pressure-washing services, the cleaners assess jobs and give customers a free estimate. This often overlooked step helps them tailor services to each client's specific needs while avoiding any potential sticker shock after jobs are done.
What services does your business offer and what makes your business stand out from the competition?
Unlike many cleaning services that subcontract their work, we are family owned and operated. That means when you hire us you are guaranteed to have an owner come out and clean your house. This allows us to provide high quality and develop relationships with our clients.
What was the inspiration to start or run this business?
Other cleaning companies had a hard time living up to the sales pitch since their employees were not invested in the clients. That’s why we decided to start a cleaning company where the owners were also the ones that provided the service.
What do you love most about your job?
Connecting with people and developing lifelong relationships.It’s mind blowing to think that when we started to clean for families their kids were toddlers and now we see those kids as adults. Kids grow so quickly that it’s nice to give people time back so that they can spend it with their kids.
What is the best reaction you've ever gotten from a customer?
Being called part of the family. It’s great when people love how clean their house is, but it’s life altering when you connect and bond with people for life. We still keep in touch with clients from 15-20 years ago. It’s a great experience to watch the kids grow old and become adults themselves.
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IICRC-certified, fully insured, and armed with the latest in grime-fighting technology, RejuveClean is so confident in its employees' work that they're backed by a 100% satisfaction guarantee. The company's truck-mounted carpet cleaning service uses powerful suction and water heated to over 200 degrees to help break up soil and fights between dust bunnies. Cleaning teams can also turn their attention to home upholstery, tile and grout, leather, and motor vehicles. RejuveClean makes a special effort to help those suffering from asthma or allergies. To cite just one example, techs use Promite, a special product designed to reduce dust mites in homes.