Mytex's computer technicians can solve software issues without even touching a keyboard—or without touching the client's keyboard, at least. When clients' systems slow or become difficult to use, the technicians work to solve the issue either by giving advice over the phone, or by fixing conflicts themselves through an online connection. Once logged in, they can settle more than a dozen issues with services including virus removal, malware removal, wireless network troubleshooting, and printer support. Clients can contact a technician by phone, over chat, or through Facebook or Twitter, but not by telegraph because the beeping bothers the office bird.
The experts at RFK Technology Services, LLC can wall-mount a plasma TV, but their technology installation and integration is typically subtler than that—it's mostly tiny tech tweaks that make life easier. The Electronic Service Technicians set up computer networks, for example, and install new, upgraded software; they can also program universal remotes, creating a unique atmosphere for the home. To help customers pick out the services that best fit their needs, the company runs a contact center where operators dispense advice.
Whether in their office or out on location, the technicians at Tekademics schedule appointments—including same-day—to service and repair clients' computers. Their expertise includes repairs, virus removal, tuneups, and data backup and recovery.
WiGoClinic ? Cell Phone Repair Shop performs a wide assortment of smartphone fixes, including fitting damaged devices with solid new covers, which breathe new life into once unusable technologies. Trained technicians cradle cracked smartphones to soothe them into drowsy Airplane Mode, then gently unhinge shattered covers to clear delicate surfaces for a new protective window. Devices emerge from the phone hospital after roughly an hour with fresh screens that bestow the same functionality as the original factory cover. WiGoClinic also performs water-damage diagnostics, and boasts a high success rate in repairing drowned devices. iPhone repairs typically take less than an hour, and most operations can be performed while customers sit comfortably in WiGoClinic's waiting space, complete with kids' play area.
An authorized Verizon retailer, Wireless Warehouse outfits shoppers with feature-laden phones and a wide range of service-plan options. Sleek touchscreen devices from Samsung, Motorola, and Apple take center stage at each of their four locations, alongside tablet computers and cases that protect phones from falls or transform them into butterflies.