Gilpin's lets their diners do the work, but only when it comes to thinking up and naming each of the shop's steamed sandwiches. After that, the kitchen staff gets to work creating the menu's 70+ sandwiches, burgers, pizzas, and hot dogs amid a casual atmosphere. It's so casual, in fact, that it's playful: the restaurant is outfitted with old school Nintendo, Atari, and PS2 systems. And though one isn't supposed to play with one's food, the chefs playfully fold their buttery breakfast croissants over piles of cooked eggs, turkey bacon, and pepper jack cheese.
During the afternoon and evening hours, the staff builds sandwiches on bialy bagels, pretzel buns, ciabatta bread, and gluten-free bread. They construct grilled cheeses from dill havarti and Doritos, pair veggies with hummus, and top piles of meats—from salami and bacon to roast beef—with hot sauce and garlic cream cheese. But sandwiches aren't the only food steamed by the team at Gilpins. To leave exteriors soft and the cheese perfectly melted, they also steam cheeseburgers, pizzas, and beef hot dogs. Gilpin's even incorporates food and beverages from many local suppliers, including coffee from Coffee Break Roasting Company—which, despite its name, does not send out comedians to make fun of employees during office hours.