Not professional! After the second visit , I get a ciall that they wanted to change instructors because he was "sick". We postponed it for the next week only to be told the instructor would no longer be available. (At the first visit they insisted on setting a specific time with this instructor . We had to rent the instrument for a month )Got a new instructor scheduled. Dropped my son off 15 mins early and got a call 15 mins later that the instructor was "stuck" and would get there 75 mins late. We rescheduled. They gave us an extra session for our Troubles. Finally connected with new instructor but he did not even pull out his instrument and just pointed to things. My kid is new to playing and it seemed that the instructor did not know how. We did not return.