Noise Kreations Motorwerkz, Alhambra

Good Day Tony. We Appreciate Your Comment Every Customer Feedback is Always Apply and Learn From Them. We as a Team do Take Every Feedback Seriously and Due to The Feedback of a (2) Star That was Given to our Product and Workmanship Being that Your not Satisfy and Planing not to Come Back to us do Hurt us as A Business Because We do Know Every Customer is Important to Us. To Make Things Clear do Know on The First Visit We Explain to You About the Options and What the Groupon Cover "Mind You that the Film We Offer is Ceramic Base for A Deal Price" we Explain About the Additional Windows Up-charge. The Add Clearly Says 5 Windows or Two Windows Option and if a Vehicle Has More Than 5 or 2 Windows Depending on What you Choose the Additional Windows Will be Apply. The Add Never Says Full Vehicle and The Option to Add the Dark Tint is Only Optional as we Mention Before we begin the Job, It is Ceramic Base and as The Study Says Ceramic is Design to Block the UV, Heat and IR Starting From The 70% TSER. True The Add Never Explains About the Dark Tint Upgrade Up-Charge it is One of the Add Mistakes "One of the Reasons the Add is Pause at the Moment Until this Is Corrected by Groupon" We do Apologize About The Hazy Issue That the Film Never Cure but We Did Honor the Warranty Issue and we Give you a Better Deal the Second Time You Came Back to Do The Second Vehicle. The Wait Time Complaint, Yes The Vehicle Was Done Around 6:30 as You Give us the Pick up Time Around After 6 at The time of the Drop Off and Did Mention That by You Giving us More Time for The Pick Up Time Will Help Us not to Worry About Delays that we Encounter Do to Having a Busy Day. But as A Professional Point of View we do See Our Customers Are Always Right and All We Do is Learn from Our Feedbacks, And Apply This to Assist Better Our Next New Customers. We do Like to Offer a Full Refund on Both of You Vehicles Plus a Removal of the Window Film so You Can Have it Done At Any Window Tint Place of Your Choice. Thanks for You Feedback And Always Appreciate Your Business. Noise Kreations Team...

Good Morning Mr. Oliver We Regret you feel Giving us a 1 Star Due to the Dark Tint Upgrade, We Also Apologize there is no Disclosure About the Options, This is Another Reason we are Stopping the Groupon Promotion, There is a Little bit of Confusion and we will Work on this Matter. Although I do Know we Usually Give This Information and Inform Our Customers About any Upgrade Before we Start on A Job I Also Know This Is A High-end Film with Ceramic Base and the Upgraded Options are Optional we do Confirm with our Clients if they will Like to Proceed with the Dark Options, Ceramic Base Film at a light Film Option will Reject a Huge Amount of Heat and IR Rejection Big + from Other Basic Film This is Cover by Groupon Voucher, But Say no More There is No excuse When One Star is In the Middle. We do Feel That we Try Our Best to Give a 100% Customer Satisfactory and we are more that Glad to Give you a Full Refund with no Charge of removing the Film so you Can Have a Better Experience at a Place of Your Choice. We Try so Hard to Please Our Customers But be Called "Liars" is A Huge Deal for Us... We Appreciate Your Feedback and Will Work 2X Hard to Please our Future Customers..