Princess Home Solutions

House Cleaning
3540 Wheeler rdSuite # 103, Augusta, GA 30909 3540 Wheeler rdSuite # 103, Augusta Directions
+17069931829
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21% of 19 customers recommended

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11 Tips
Verified
Report | 5 months ago
the company was unprofessional and would not honor my groupon
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Report | 3 years ago
They were very flexible with scheduling. However, when a website advertises a deep cleaning, that is what I expect. Instead, I received a normal cleaning with the refrigerator cleaned on the side. The space behind the toilet and the baseboards were still dirty; the spaces I expected to have attention during a deep clean were ignored. Also, a three-hour deep cleaning is misleading. It is actually a 3-room deep cleaning. Even if it doesn't take three hours to do all three rooms (our apartment was small so it wasn't too time-consuming), that is all the cleaning a customer will receive.
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Report | 3 years ago
Used them twice for housekeeping services; my father-in-law has been very pleased. Thanks
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Report | 3 years ago
Polite and very throrough
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Report | 3 years ago
-- it was very hard to get a hold of personnel -- it was hard to understand the person on the phone -- using the groupon seemed to confuse the employee and make the appointment process frustrating -- they are not open when they say they are
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Report | 3 years ago
My house is vacant and should have been easy to clean but I was very disappointed with what was "cleaned". Because this company offers more than one service I was interested in, I thought the Groupon deal would be a great way to get to know the them. I'm in search of occasional pet sitting, pool service, housekeeping and house setting services and want to make sure I hire someone who has been screened and has a good work ethic. The employee that was sent to my home had no problem stealing business from her employer by offering to clean privately; that makes me wonder what might be stolen from me. I will definitely seek services elsewhere.
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Report | 3 years ago
I bought the 2-2 hour sessions of deep cleaning. I was told that it would be better to use the full 4 hrs. On the same day, which I did. I told the cleaning lady to focus on the kitchen, 1/2 bath, living room, foyer. Cleaning was unsatisfactory, sofa table, bakers rack, were unclean. She left before the 4 hrs were up and kitchen floors were not mopped. She vacuumed for only a few minutes and was in a hurry to leave. Would definitely not use them again.
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Report | 3 years ago
I purchased the "two 2 hour intense home cleanings". When I made the appointment, I was told that they would make one visit for 4 hours and only clean 4 rooms. How do they know over the telephone how large the rooms are or how dirty they are. I made an appointment for one 4 hour visit. But I fould out later that that was not convenient for me. When I called back to change they did allow me to have one 2 hour visit. But I was told that they would just clean 2 rooms of my choice and that if it did not take them two hours, they would not clean anything else. I have not had them come for the cleaning yet.
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Report | 3 years ago
Extremely disappointed for many reasons
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Report | 3 years ago
They did not "deep clean" my house and she only took 1.5 hours to clean instead of the stated 3 hours. My refrigerator did not get cleaned and my counter tops were barely cleaned.The cleaner did not move items to clean under she just wiped around. She was on her phone a lot and nothing was dusted. I would not recommend.
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From Our Editors

Princess Home Solutions, LLC maintains a staff that can cater to nearly any home or family need, from a maid service that offers intensive cleaning sessions to a nanny service with live-in and part-time nannies to pet-sitting for when your leave town. The company also organizes senior-care specialists who can help with meal planning, medicine, and companionship for homeowners who need a little extra help.

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Princess Home Solutions

Groupon has verified that the customer actually visited Princess Home Solutions.