Extrem Services

Local
3415 Greystone Dr TX 78731, Austin, TX 78731 3415 Greystone Dr TX 78731, Austin Directions
+15129752295
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60% of 15 customers recommended

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250
10 Tips
Verified
Report | 4 months ago
Had a horrible experience with Extrem and glad I only lost $45 from this deal. They said they only did half the job because they checked ALL the vents and found mold. They gave me an inflated quote for what they would treat if I used them again. When I had a mold specialist come check the vents, most had obviously not been removed at all! The specialist said the damage was exaggerated. Rip Off!
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Report | 5 months ago
Had a layer of lint on top of my washer after each drying cycle. Never had this problem before the service.
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Report | 5 months ago
Purchased coupon for: "FULL HOUSE AIR DUCT AND DRYER VENT CLEANING WITH UNLIMITED VENTS AND ONE RETURN". They canceled the first 2 appointments, stating the machine was broken (over 2 week period). When they finally did come for the cleaning, the technician was told to only clean from the Plenum out. Nothing more. We showed him our Groupon and he called his boss, Leo, who told him the Groupon did not include anything more. He told us on the phone, while the technician was here that the Air ducts, Dryer Vent and one Return were NOT included in our Groupon. THIS PROMOTION NEEDS TO BE REMOVED FROM GROUPON!!!
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Report | 6 months ago
If you are hiring them to clean out your dryer vent be prepared to be up-sold on over $350 additional items and still not have your vent actually cleaned! This is a "light cleaning" that doesn't actually get the lint out of the wall or outside, just around the inside connection. So $401 later and I still have a dirty dryer vent! If they want to up sell then why not start with the actual purpose of the appointment "Vent Cleaning"! I feel completely taken advantage of.
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Report | 7 months ago
I was super nice to the two young men when they showed up but I guess they still insisted on taking advantage of me. They asked me questions like what year is the unit and when the last time it was cleaned? I said I did not know my husband takes care of all that but I do know we just got this house and it was inspected and everything past. One guy Ben came inside and activated the Groupon well the other guy was getting things ready outside. Bendon took me to look at one of the vents and told me he cannot do the service because of mildew. And said, "the entire unit needs to be replaced and will cost me $3,500. Or we can sanitize it for $1600." Ivan stated that the Groupon states that it will clean all that. Ben said no we cannot touch it, the only thing we can do is clean out your dryer vent. But the other guy still insisted on going up into my attic for a good while why Ben show showed me two more vents but one of them was super clean. Then they both went outside cleaned out my dryer vent and said okay we're done while in the process they broke my dryer vent which they had noticed but did nothing until I mentioned it. After they put tape around it they left. I noticed the temperature in my house was Rising so I lower the temperature but it was still Rising I noticed nothing coming out of my vents. So I called the company and they said they would get a hold of the guys to come back. They did come back one guy went back up into my attic and came back down and said I just forgot to turn it back on and left. But the temperature was still Rising. I tried calling again and again but could not get ahold of nobody. Please be aware of these guys. Come to find out these guys company name changes. And when I call the company nobody knows of these guys. I do not recommend these people to anyone! I told Groupon and I'm still surprised to see that they're still on this site. What a shame.
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Report | 8 months ago
These guys are extremely professional and helpful. We had a little bit of a scheduling issue at first, but they more then made up for it with their thorough service and competence. We will be using them again for sure!!
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Report | 9 months ago
The Steamers were very professionals and clearly explained our needs for our air ducts.
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Report | 11 months ago
It was a challenge to get the cleaning scheduled. They rescheduled three times. I needed the dryer vent cleaning and they did a regular cleaning on it. I was told that the groupon was only good for that level of cleaning. If the vent remained clogged, I'd have to purchase the heavy duty cleaning for an additional $150. This was not made clear in the groupon details.
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Report | a year ago
Had two units to fix when they got there. I had been very sick and Eric found lots of damp debris and mold, so both units were cleaned for $2800. Forgot to clean the dryer vents but they came back to do that. We thought this was extremely high but it was a big job. My sickness has cleared up allot so I think it helped.
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Report | a year ago
Tried to get us to believe that our system was full of muck, luckily we didn't take the bait, be care of these artists!!!!!!
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
We promise 100% satisfaction. We won’t stop working until you like what we’ve done. we are now using organic green products to keep your home clear and safe from allergens.

What do you love most about your job?
We love the results after we clean dirty ducts. To see the 'before' and 'after' picture and the smile on our customers face.

What is the best reaction you've ever gotten from a customer?
Previous customers are the best feedback we can get.

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Extrem Services

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