Organic Spa Massage and Skin Care
About this Business
10:00 AM - 9:00 PM
Loved their professionalisum and the people are welcoming and nice!!!
The spa experience itself was wonderful. My massage therapist was great, the ambience was lovely and the location was very well maintained. However, all goodwill was destroyed at the end.
I arrived about 15 minutes early and was given a short form to fill out. A few other people came in and we were all waiting for service. I brought up my Groupon so I could redeem it and the person at reception said she would get it when I was leaving. I thought that was unusual but I wasn't going anywhere so I figured I would just present it when I checked out. I had called in advance to ask about getting an appointment for the service and adding a massage. I was told that a massage was included in my service which was a nice surprise and definitely influenced me in buying the Groupon and booking the appointment.
Afterwards when I came to check out, I was really happy with the experience and the most relaxed I had been in ages. At that moment, the receptionist tells me that the massage I just received wasn't included and I owed the difference on an upgraded package which was $70! She said that some of her girls are in "training" and may of given me the wrong information.
I found this extremely underhanded. She had several days between the time I booked this appointment and the day I arrived. She had 15 minutes beforehand to see if I still wanted the massage if it was going to cost $70. She waited until I had already received the service and really had no choice but to pay for it.
As much as I enjoyed the service itself, I won't be back. The name of the spa package on the Groupon is the same as it is on the list in the store but doesn't have the same services. I feel like this is designed to create confusion and opportunities to make extra money from the customer in a really crummy way.
Noi was amazing. She used a combination of techniques including Thai massage. It was the best deep tissue massage I have ever had!
It was an amazing experience. Would totally do it again.
Organic Spa is clean and well run. It is cozy, quiet, and nice—surprisingly so for a strip mall spa. I’ve had two different massage therapists, both were very good.
Fantastic service and atmosphere! Would definitely purchase again.
Best massages we've ever had! Nancy and Yoshi are incredible.
Rosita did an amazing job with my deep tissue massage! The spa was clean and relaxing.
Organic Spa Massage was absolutely amazing! My wife and I did a couples massage, and Nancy and Rosetta were amazing. I would highly recommend Organic Spa Massage.
Bailey did an excellent job on my husbands deep tissue massage. We will definitely be back!
From Our Editors
At this North Austin spa, organic products enhance just about every kind of service on offer. During brightening facials, a smooth blend of yams and pumpkins aids exfoliation thanks to natural enzymes; in anti-aging facials, acai berries and blueberries infuse and fortify skin with antioxidants. Our estheticians have been known to be knowledgeable and have the magic touch. You get great relaxation with the amount of massage with each facial. For body treatments, an organic sugar scrub mixed with essential oils soothes the senses and softens the skin, prepping it for a detoxifying and moisturizing seaweed mud wrap. And in deep-tissue and Swedish massages, organic oils and lotions allow therapists to dislodge pain from muscles without irritating the skin, while the included aromatherapy promotes a sense of well-being.
Organic Spa Massage and Skin Care