About this Business
10:00 AM - 9:30 PM
They took my car, supposedly replaced the oil for which they charged me extra becuase it needed a special filter and extra oil. A week later my oil lamp shows and I relaized they did not replace the oil
Having to wait 3.5 hours for an oil change is ridiculous.
do not go here!! i hate wasting my time complaining or writing reviews like this.......but the unprofessionalism in this location is ridiculous. came for an oil change 2 weeks ago that took 2 hours longer than they told me it would be. besides the rude and negligent behavior talking to me and other customers, i took pictures of all the staff on their phones taking their sweet time which cost me money since my job is on-call and i had to turn down calls waiting for my car - i filed a complaint with corporate only to get a half off discount on my next one...whatever, like i said, i don't like complaining so i let it go....buuuutt...now...fast forward 2 weeks later...i lift my hood up to notice the top to my oil was off!! they didnt even put it back on correctly!! so allllll my oil spilled on my engine!! do you know how dangerous that is???!
i dont know if i should take this to court or not ...but wow....wow...wow....i even took my car in earlier than necessary which you can see my odometer reading on the pink slip, compared to the old sticker i had up from valvoline -- they didnt even put on a new sticker, or reset my car reminder settings, nothing!! hhooorriiibblle place.
this motivated me to learn how to change my own oil!!!
i posted all the pictures on my identical google review of this location if anyone is curious to see.
It is a great service, BUT there is something WRONG with it. I had to pay other $11 because I was told that the amount paid to Groupon did not include a good oil filter. This should NOT happen!
Great service! Knowledgeable staff!
Excellent service, good job. I recommend.
Liked a lot!!! Went to Aventura location and Frank was very knowledgeable and friendly, best customer service in the area, i will be back for sure!
I sat there for 3 hrs for a simple oil change.
They were super friendly and gave me great customer service. I will return again for sure.
From Our Editors
Sears Auto Center has been servicing vehicles since its first location opened in Chicago in 1931. The award-winning center's staff experts take pride in providing customers with the parts and services they need. That begins with complimentary Performance Snapshots, which are thorough evaluations designed to increase vehicles' lifespans and performance. Other free services include steering and suspension evaluations and wheel-alignment checks. Along with these complimentary offerings, Sears Auto Center provides patrons with comprehensive car care, including tuneups, oil changes, tire repair, and vehicle-maintenance packages. And if your battery's warning light is on? Don't worry—experts can perform a thorough check looking for leaks and corrosion or just to see if it needs to be replaced.
Sears Auto Center