Cascade Auto Glass

Automotive
311 Saint Paul Pl., Baltimore, MD 21202 311 Saint Paul Pl., Baltimore Directions
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95% of 40 customers recommended

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250
15 Tips
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Report | 3 months ago
The guys that came out were very helpful and polite.
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Report | 3 months ago
Scheduled a month in advance. An email came the day before to confirm. The date came( took day off for it) and I did not receive a call until almost 10 o'clock( appt was for 8-12) that my windshield replacement came cracked....? I was rescheduled for 1 & 1/2 weeks later. No confirming email as before. Just a call when the installers were on their way.... Installers were professional and quick. Would have been 5 stars had the communication been better esp. that 1st "faulty" windshield. Could have worked that day had they let me know the day before or early in the AM....
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Report | 4 months ago
Outstanding work! Punctual, quick, work done well!
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Report | 4 months ago
The tech a great job! The new window looks great! We did run into an issue with scheduling though. They ended up not being able to take care of my car on the day I was scheduled. But the tech worked really hard and got it done the very next day. It was great that he came to my work to fix the car so I didn't have to take it in and sit around and wait. Hopefully I won't need to use them again, but if something happens to my window I would definitely call them again.
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Report | 4 months ago
They contacted me ahead of time to tell me that there was damage to the windshield they received and that a service tech would have one out the next day. I appreciated them making sure it was right before coming out. The tech came out in a timely fashion and had a new windshield on my truck in under an hour. I was very pleased with the overall service! Thank you
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Report | 4 months ago
The techs were great However I told them that did not have a windshield with a sensor and that's what they sent I took half A-day off work and could not get my windshield installed
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Report | 6 months ago
Process was easy, scheduled my appointment, condo living made it a bit difficult to determine a good location to meet. Guys were friendly, efficient, neat, and courteous. My only complaint, I have to follow up with another group to get the Sirrius/XM antenna tucked back into the windshield.
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Report | 6 months ago
Great service. The man that installed my windshield was very nice and did an excellent job. I certainly hope I don't need to get another windshield replaced, but if I do, I'll be going here.
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Report | 6 months ago
I took my truck in to have my windshield replaced, I live a long way from the mobile service area, and everyone was really nice and my windshield looks great!! I was worried about a cheaper quality replacement, but they put in the exact same windshield that came from the factory! I recommend them whole-heartedly!
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Report | 8 months ago
Overall very pleased with this company and this great deal (only $19 for a new windshield instead of my $100 deductible)! My only critique of the service would be that I had to wait a week between the time I called for an appointment and my actual appointment time. Additionally, they gave me a service window of 8am - 3pm, which I kind of feel is a bit too long to make someone wait around.
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From Our Editors

The staff at Cascade Auto Glass fits car frames with a meticulous process perfected during more than 750,000 windshield replacements, all adhering to Auto Glass Safety Council standards. Cascade's choice of top-quality urethane adhesives allows drivers to get back on the road sooner without sacrificing a reliable grip, and OEM-quality glass shares an identical structure, density, and love of parking-permit stickers as cars' factory-installed glass. A nationwide warranty stands behind the quality materials and workmanship of each service.

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