The best thing was there was 2 beds. But no sofa. Had to pay extra for my roll away. Not cool. Disconnect in the services.
I Annesely didn’t like the customer service and the room that we got was nothing compared to the pictures. I actually tried to talk about the problems with the room to the front desk about all the problems I was having in the room and they chose to say that they couldn’t do anything about it so I do not recommend or suggest this hotel to anyone
Had some trouble to begin with because the Groupon ad said the room had two queens and a pull out bed but when I decided to up the amount of people going to 6 Kalahari indicate they had set me up with a room that only held 4. Eventually it turned out all right but took a lot of going back and forth with Kalahari and Groupon.
We were told we would be receiving 2 queen beds and a sofa sleeper, however when we arrived, they said we wouldn't get a sofa sleeper. They said "it's a mistake on groupon's end, we can't guarantee a sofa. You can have a rollaway bed for 14.99 per night. Very disappointed. You can't promise something you can't offer.
This was the worst experience of my life. The hotel staff is horrible. Nothing they say that's included is so be prepared! I ordered nachos, pretzel and 4 soft drinks $37 I couldn't believe it! They say the pool closed at midnight on Fri and sat no it closes at 10! My Groupon was messed up Thanks for ruining a vacation I saved up for, for months to take my kids to enjoy and turned into a nightmare
we had an AMAZING experience.
I'm just confused why it asked us to rate two queen beds and a sofa because we didn't have a sofa. Otherwise- Our experience was amazing. the resort was clean and extremely fun! The indoor/outdoor water park was so much fun- had a little bit for everyone! The indoor theme park was SO much fun and the group on gave us $100 gift card to that. SO many games to play and rides to enjoy!
The rooms were pretty standard but we only use the room for sleeping so it didn't matter to us!
SO MUCH FUN OVERALL!
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Employees very rude and racist felt out of place the whole stay room was not the size it said it would be on Groupon and when I asked to speak with management he suggested that I purchase another room and I would still not receive a refund.This was most definitely my first and last time at this resort and purchasing anything else like this from Groupon
This groupon purchase was one of the worst groupon purchases I habe ever done. I will never buy a groupon like this through a third party. Buy directly from kalahari nexr time. Almost didnt get a room big enough for all 6 of us. Also had to pay extra for a bigger room which was an extra expense i wasnt planning on having. Kalahari was a great resort.
GROUPON misinformed kahalari we were staying for one night 4 people but we bought the Groupon for two nights 6 people. We had no idea Kalahari was misinformed that they had to find us a room for six people then the next day they tried kicking us out because they thought we bought it for one night. It honestly ruined the whole vacation because it was so stressful trying to figure it out.
It took 9 hrs to check in, it was so overbooked. The worst experience at a hotel I’ve ever had. And I travel a lot. Workers and manager Andy, no help. I was ready to leave Got to my room at 9 pm, and check out is at 11am although wow, I was “lucky enough “ to get 2 hr late check out. Horri
From Our Editors
Come to Kalahari Resorts for a sandwich and side ? this Wisconsin Dells eatery serves American cuisine everyone will love.
Parking is accessible and not far from the restaurant.
Menu items at Kalahari Resorts tend to be mid-priced, so expect to plop down about $30 per person to dine here. Night owls and early risers alike will appreciate that the restaurant is open 24 hours a day. Don't look any further, head to Kalahari Resorts for your next American meal.