American Eagle Moving & Transport, Birmingham
7036 Meadowlark Dr, Birmingham, AL 35242
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American Eagle Moving & Transport
621 mi7036 Meadowlark Dr, Birmingham, AL 35242
Closed
About American Eagle Moving & Transport
Whether you’re moving locally, long-distance, or simply rearranging your home or apartment, let American Eagle Moving & Transport get the job done. Leave the heavy lifting to the pros who know how to safely and efficiently transport your goods from Point A to Point B. American Eagle Moving & Transport specializes in local and long-distance moves for homes, business/offices, apartments, storage, pod loads, antiques and furniture, warehouse environments, rearranging and more. American Eagle Moving & Transport will ensure that your possessions are kept safe until The Eagle Has Landed!
Customer Reviews
4.0
based on Groupon 1,519 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Janet
1 rating|1 review
Closed the day we were supposed to be moved and with NO notice. No wonder they had to close. They suck
Merchant reply:
2 years ago
All moves are scheduled by appointment only, via our office phones with our staff. After booking and reserving your move our system sends out a text confirmation along with the information that you provided, move date, (eta) arrival time. On the day of your move if we have thunderstorms and/or heavy rain, we have no other option but to reschedule your move, we do send out a text with a follow up call to reschedule you. Please keep in mind that while it might be clear in your area we could have scattered thunderstorms and heavy rain throughout the City causing delays. Our movers are not allowed to move in heavy rain/lightening or thunderstorms. If you have any questions our team would love to hear from you at americaneaglemoving@ymail.com. We are always looking for ways to improve your experience, because we think everyday is a day to improve. Thank you
Joyce
5 ratings|4 reviews
The most unprofessional company I have dealt with. I waited six hours for movers that never showed up. They called and were exhausted. I had no desire to begin a move after 6pm. I was suppose to be the first on the schedule the next day, but once again not happening. Hoping I can get my Groupon money back. Use any other moving company but American Eagle! Poor customer service. And they don’t care!!!!
Merchant reply:
2 years ago
Joyce, Our apologies, but unforeseen accidents do happen, the mover that was on your assigned truck for the day got injured and was not able to complete your job/last job of the day. Typically we have other movers that could have helped out, but we were booked. Your Groupon will be refunded and again our apologies. If you have any questions our team would love to hear from you at americaneaglemoving@ymail.com. We are always looking for ways to improve your experience, because we think everyday is a day to improve. Thank you for your business
Jennifer
Helpful reviewer
8 ratings|4 reviews
Two stars because the job was done.
If you don’t live near Greystone, don’t use this company. The Groupon is real. But what they don’t tell you is that the clock starts when they leave their facility on 280. And their drive time is like 30 minutes to get to Birmingham. By the time they get to you, you’ll have to get whatever you want moved loaded in 30-45 mins, to allow for unload time.
Merchant reply:
2 years ago
Hi Jennifer, The drive time (to your address) and all other details of the coupon are listed prior to purchasing, along with our address. We have a two hour minimum, plus drive time. We have GEO tracker systems on our trucks to determine the time used. Your scheduled time and info is texted out to you the day you book your move date. You could have used as much time as needed to load and unload your items, we do not rush our customers. If you have any questions our team would love to hear from you at americaneaglemoving@ymail.com. Thank you
Guest
5 ratings|1 review
Too expensive
Merchant reply:
2 years ago
We are pleased that you had a pleasant moving/customer service experience. Please call on us again if needed, or pass our name on to your friends and family. If you have any questions our team would love to hear from you at americaneaglemoving@ymail.com. We are always looking for ways to improve your experience, because we think everyday is a day to improve. Thank you for your business.