Tech Loft, Birmingham

What services does your business offer and what makes your business stand out from the competition?
Kick back and relax in a comfortable environment while we repair your device with a complimentary cup of coffee. Can't be without your phone or tablet? We'll issue you a loaner during your approximately 30 minute wait. All repairs are done with a 120 day warranty and done by expert technicians.

What was the inspiration to start or run this business?
We wanted our clients not simply to be happy with the repair on their mobile device, but to be overwhelmed by the customer experience they had.

What do you love most about your job?
We enjoy interacting with our customers and helping to make their lives just a little bit easier.

What is the best reaction you've ever gotten from a customer?
Fast and relaxing! My daughter dropped her iPad and cracked the screen. When I arrived at Tech Loft they were able to assess the damage and have it fixed in just a short time. The wait was comfortable and the complimentary coffee was terrific. - Jason Brough