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About this business

  • Website
    ubreakifix.com
  • Hours
    Sun 12:00 PM - 5:00 PM
    Mon-Sat 10:00 AM - 7:00 PM

Tips

250

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Denise Z.
Verified
Report | 9 months ago
They are really good about telling you if they have the part necessary to fix your device. I'd call ahead and make sure they have what is necessary and to get an estimate of how long it will take to fix your device. On an easy day, less than an hour, and if they are busy, you might have to come back. Great experience.
tim s.
Verified
Report | 10 months ago
Call ahead so they have parts in stock. Great to work with. Great service. Would use again!
WILLARD E.
Verified
Report | 11 months ago
If you have a broken device-don't wait-get it fixed. I suffered for months with a broken screen on my I_Pad 2, now it looks and works like it is brand new. Get it fixed today.
Geoff D.
Verified
Report | 11 months ago
Fast and friendly. Thanks!
Kathryn M.
Verified
Report | a year ago
Call ahead for an estimate of service time.
Gena W.
Verified
Report | a year ago
Definitely doesn't take 20 minutes as advertised. I was however able to have my iPad back within a day.
chris f.
Verified
Report | a year ago
Very Friendly. Had to wait an hour and a half but, had a great lunch with my wife. Tons of stores around to shop. First trip to Boulder and was an adventure.
Yeimy W.
Verified
Report | a year ago
When I first bought my Groupon, I was only thinking about getting my phone fixed and I was not happy about the commute being over an hour from my home. Now, not only is my phone fixed but I'd gladly take that commute any day. uBreakiFix has been the best service I have received in years. I HIGHLY recommend it. Thank You! :)
Jennifer B.
Verified
Report | a year ago
They take devices for repair on a first come, first served basis, so don't expect them to instantly go to work on your device. That said, they did a fantastic job on my device and even did more than I expected them to. Their repairs come with a limited warranty as well, so you will be happy with the results! I felt that the gentleman who helped me went above and beyond to get my device done the day I brought it in, and to get it looking much better than it did when I brought it in. The new screen is beautiful, and he even cleaned up the rest of the case a bit as well, which was an unexpected bonus.
Charlotte N.
Verified
Report | a year ago
The technicians were very courteous and knowledgable. They pointed out easy fixes to problems that I didn't know how to try myself, making it less expensive to solve my IPad problem.
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From Our Editors

uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.

On the worst thing you can do after cracking your smartphone?s glass screen

?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.

On the repair process

"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.

On growing his business

uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.

On unusual repair jobs

Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.

On the importance of a one-day turnaround time

Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.

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