Marble Slab Creamery- Corporate MC

Bakery
7527 Market Crossing, Burnaby, BC V5J 0A3 7527 Market Crossing, Burnaby Directions
+16044397522
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82% of 33 customers recommended

Come hungry, leave happy. The delectable offerings at Marble Slab Creamery in Burnaby will blow you away no matter what you're in the mood for.

Tips

250
9 Tips
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Report | 4 years ago
Thank you
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Report | 4 years ago
The pickup system needs to be organized better as there was confusion in searching for the cake. The staff needed to know the flavor/name of cake and the size in addition to the name and number of the person placing the order.
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Report | 4 years ago
Friendly customer service. Quick and easy pickup.
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Report | 4 years ago
Because I didn't request happy birthday message in advance when I put in my online order, the merchant wanted to charge me extra. I never have this issue with DQ and I know it isn't that difficult to put happy birthday on the cake. It was a very small request and it definitely made me not want to come back to the store based on their service.
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Report | 4 years ago
Spelt someone else's name on cake. Then wiped it off and tried to cover it up. Didn't look too good but it all tastes the same.
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Report | 4 years ago
A bit sketchy! I purchased my Groupon in Oct and redeemed it yesterday, one day after a new Groupon was offered at a higher price. I needed the cake for the next day and was not able to give the 72 hours notice specified on my Groupon. The guy asked me when I purchased my Groupon and how much I paid for it and said if I could give him $2 cash (the difference in price of the new Groupon), he would have a cake ready for me. Otherwise I would have to order online and give the 72 hours notice. The new Groupon only recommends 48 hours notice, doesn't require it. It was odd because his freezer was full of cakes and I didn't need to have a special made or decorated. Won't go back to this one.
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Report | 4 years ago
The customer service is great. She is friendly . She acknowledge me right away when I come in. I bought a bag of 3 cones and she advice me I can choose different kind. :h
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Report | 4 years ago
Not very friendly or customer focused at that location.
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Report | 4 years ago
The order was not done on time even though my husband was late in picking it up.
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From Our Editors

The warm aroma of freshly baked waffle cones envelops every nook and cranny of Marble Slab Creamery, revving up guests' senses with the promise of impending decadence. As the hand-rolled cones tan in their ovens, the store's staff bustles about the premises whipping up fresh batches of super-premium ice cream in the onsite creamery and helping patrons select a flavour from a list of more than 50 options. This chef-driven dedication to gourmet ice cream began in 1983 with the company's founding in Houston, Texas, when two French chefs were enlisted to create a recipe for Marble Slab Creamery's signature sweet-cream ice cream. Today, staffers utilize the frozen-slab technique of ice-cream architecture, scooping each customer's choice of ice cream and mixins onto a chilled marble slab to mix the separate elements into one customized mélange.

Though specializing in cone-based ice-cream treats, Marble Slab Creamery also offers other scream-worthy confections including cakes, shakes, and ice cream cupcakes. Catering is available at many locations.

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Marble Slab Creamery- Corporate MC

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