STAY FAR FAR AWAY FROM THIS DUMP attended my nieces wedding shower on Sunday (11:00am) in their upstairs room. Right away I saw a problem, the stairs leading up were covered in dark carpeting, that was filthy and had crumbs were on them - at 11 in the morning! The stairway was narrow, very poorly lit. This made it especially difficult to navigate. The way down was really scary. The main room was however with the exception of the one corner by the windows, this too is poorly lit. The meal was preselected, plated brunch items. Bamboo "created" a menu just for the event, and by this I mean a menu was printed with selections from the restaurant with the bride and grooms name on it.
Unfortunately things only go downhill from here. Servers took our requests from the menu, it took 1 1/2 -2 hours for every person to receive their food. The number of guests was 50. I was at a table for 6, one person received and ate her food a full 1 hour before anyone else at the table was served. About 20 orders later they ran out of ham, bacon, and jelly. I was one of the last 2 people to be served, and they "found" bacon, unfortunately instead of extra crispy as ordered, it was extra raw. I know one person at our table received her order with 3 pieces of bacon,- one strip torn made to look like the three strips that should have come with the breakfast. The owner/manager said they never ran out, well then why did the waitstaff tell us they were out. Two hours is a real long time to wait, to be served raw bacon, cold toast and room temperature greasy potatoes. The scrambled eggs were the only thing cooked correctly, and jeez I can do that as well, but it doesn't mean I should call myself a chef.
The shower was over about 20 minutes after the final plate was delivered. The worst part, besides the shower hostesses embarrassment, was that the manager/owner took no ownership, instead he hid behind his absolutely awesome group of servers assigned to us that morning. The poor things, what a position to be put in. They were so so nice and had to keep apologizing for their manager and chefs lack of ability to correctly plan and execute a party for 50 guests. Oh and he had the nerve to present a full price bill at the end of the event... After much arguing the event hostess did get a small discount, however we still need to make sure the waitstaff were properly rewarded with the 20% gratuity as stated in the event contract.