Loft 18 Ballantyne, Charlotte

What services does your business offer and what makes your business stand out from the competition?
I work for myself and strive to be the best in everything I do. Always learning new techniques and ways to make my clients happier each time I see them. If there is ever a issue I will do everything in my power to make it right.

What was the inspiration to start or run this business?
I have always loved the world of beauty. Even as a young girl I would pluck my brothers brows and give my mom a monthly facial. Making people happy is a high for me. Knowing that someone is smiling in the mirror because of something I did makes my day.

What do you love most about your job?
What I love most about what I do is that its not a job. Everyday is something new and that's the fun of it.

What is the best reaction you've ever gotten from a customer?
The best thing I ever got was a huge hug from a cancer patient I was treating. After her facial she would always have a smile and tear from being so relaxed and finding her center.