My first time visit to Cycle Sport Concepts was with my Groupon Coupon. I took my bike in, told them I was there for a tuneup and presented my coupon. They immediately checked the bike over to see if there was anything wrong. I was told it would be ready the same day or early the next day. The store was very clean & well stocked with most accessories that a rider would need for his bike. Plenty of new bikes to choose from. The staff was very polite & professional. Would do business there again.