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Southtree, Chattanooga

3001 Broad St., Chattanooga, TN 37408

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Southtree
2,064.4 mi

3001 Broad St., Chattanooga, TN 37408

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About Southtree


Your family photos and home videos are probably your most treasured belongings. You shouldn’t lose your connection to priceless home movies and photos simply because technology has changed. Or because time has begun to warp and wear down old photos and media.

That’s why the team at Southtree has created a simple way to have your videotapes, film reels, photos, slides, negatives and other aging media digitally preserved in a format that will keep them accessible and safe forever.

Every item you send us is converted by hand in the USA. Our team of over 200 professional technicians treats each of your items as if they were their own, preserving your memories with the utmost care and professionalism. For more than 10 years, we’ve been the industry leader in professionally preserving your family memories. Our years of experience = your peace of mind. Not only have we been trusted by thousands of families to digitize their precious memories, but we’ve also helped museums, government agencies and universities digitally archive their analog recordings and photos.

It's the personal connection customers have with the product that stands out most.

“We have been watching our DVDs with joy!,” one customer recently wrote to the company. “Weddings, baptism, Christmas, our son's sporting events of hockey, going away party. These are our memories that were lost to us. I'm very happy with Southtree's work." Another customer writes, “When my family opened the box and I explained what they were holding, the entire family cried, even the teenagers who realized all their baby Christmas videos were included in this collection. Thank you Southtree! Getting my next batch ready to send out soon!” TDon’t miss out on this limited-time offer to save up to 60 percent and ensure your home movies and photos are always within reach.

Customer Reviews

4.2
based on Groupon 3,689 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Lloyd
2 ratings|1 review
Terrible experience. My code didnt work when I tried to check out. I reached out to Southtree who was not helpful at all. Basically just said not our problem, contact Groupon. I contacted Groupon customer support which was the WORST. I was told: It could take up to 7 days to resolve. I couldn't get a refund because I had "viewed" the voucher—which is how you're supposed to find the redemption code in the first place. After pushing back, I was escalated to a supervisor who generated a new code. That one was also expired. I was then told it would be escalated again—the same thing I'd already been told before anyone got back to me. When I asked for a direct email so I wouldn't have to restart from scratch with a chatbot every time, I was refused. So to summarize: I paid for a product that never worked, was told I couldn't get a refund for looking at my own broken voucher, was given a replacement code that also didn't work, and am now stuck in an endless escalation loop with no direct contact and no resolution.
Beth
3 ratings|3 reviews
I bought a $500 Groupon for $83 which was a good deal and then went to Southtree to redeem it. I accidentally clicked on the mixing match 40 item box which cost around $720 with a digital download and the thumb drive. I used my $500 Groupon and paid the extra $220. Then I realized that when you buy a 40 item “photo” box only it’s around $300 I saw that my $500 Groupon was expired.
Matt
1 rating|1 review
Very easy to use. You just need to patient, as it takes 3 months! (not sure why so slow)
Chris
1 rating|1 review
Very useful for the thousands of photos that I want to digitize