Copy Cat Cleaning, Chicago

I had an extraordinary difficult time scheduling a cleaning session with CCC. Twice they did not show up to our appointed time. I had moved out of my apartment by the time they finally confirmed a cleaning time. However my landlord took photo evidence that the bathrooms and bedrooms were not cleaned properly. I attempted to secure a receipt from the company documenting the services they claim to have provided however they never responded. I would not recommend Copy Cat Cleaning under any circumstances.

They marked my groupon as redeemed even though I haven't been able to secure an appointment time. I've sent countless emails to try and schedule an appointment, usually get one response and then nothing.

Terrible service. I came home to dust everywhere, floors not mopped, etc. I will never use this service again.

Absolutely horrible and unprofessional!! I waited 1-1/2hrs for them to show for the FIRST appt. today. Theynever called to say they would be late & why. They finally answered after a couple calls saying they were running very behind. They asked if they could come Sat instead, & I said no I already have a cleaning lady scheduled to come, I'll already asked prior to do it Sat afternoon & they said no. also I'm already moved out & needed it done asap. They agreed to reschedule today at 3:30p, so I had to cancel my day plans. And what did they do? They completely blew me off AGAIN! No show & no call backs after 5x. Now what? I still need the carpet cleaned by Sat & have no time to find the same