Take it Off! Spa, Chicago

Great place the aqua spa machine is amazing. Very relaxing would go again. Wish I got the Groupon for three sessions instead I only got one session.

First & foremost, I’ve had multiple laser treatments at different locations, and this one [unfortunately] merits a review. I agree with all other reviewers as it relates to Raquel (owner); she is passionate about her work and that certainly shows; she is also passionate about milking you for every penny you’re worth during each visit, and that’s just wrong. Unethical, money-hungry, and wrong. I paid $300 for a Groupon deal: Six Sessions on a Large Area. During my first visit, I learned that the “large areas” spelled out on Groupon weren’t quite right, & that I would have to cough up ANOTHER $100 EACH SESSION to cover a “larger” area (STILL NOT THE FULL AREA). My $300 “deal” just skyrocketed into a $1,000 hole in my pocket. I grudgingly paid the “surcharge” to just get it over with, & tipped $20+ for each 10-minute visit, because that’s what thoughtful customers do. Unfortunately the thoughtfulness is only a one-way street at Take It Off! Spa: there’s a $75 rescheduling fee (regardless of how far in advance you notify). Mind you, Raquel has same-day cancelled my appointment & I happily accommodated a new time, where I ended up waiting 20+ minutes in the building lobby for her to show up. Organization isn’t a strong suit, as evidenced through the slapdash rescheduling & more importantly, as evidenced through Raquel’s management (or lack thereof) of her calendar. She didn’t correctly jot down my next appointment time, & had no idea that I was showing up when I was SCHEDULED TO show up. On top of that, she didn’t hesitate to charge me $75 should I opt to reschedule. This was beyond dishonest, and I was beyond disheartened by this; Needless to say, I just walked out & gave up the remaining $100 of my pre-paid voucher. As I said before, I’ve had multiple laser treatments in the past, and I’ve NEVER paid the kind of money at other institutions as I have at Take It Off! Spa. A $300 “deal” just turned into $1000+ of sunk cost & lost time. Do yourself (and your pockets) a favor & look elsewhere for laser treatment.

Rip off

Convenient downtown location and real results after only a few sessions If you're serious about hair removal, this is the place to go