Olan Mills

Consultants
4825 Marburg Ave, Cincinnati, OH 45209 4825 Marburg Ave, Cincinnati Directions
+15133519000
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56% of 62 customers recommended

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250
Verified
Report | 3 years ago
Friendlier customer service reps at the studios.
Verified
Report | 3 years ago
Good job. Cornelia, Ga location
Verified
Report | 3 years ago
The reception/waiting area and computer/viewing area are quite confined and tight...a bit awkward. Need attention to details: make sure the lovely sample portraits displayed on the walls are hanging straight. Be sure trash can--prominent in the waiting area--is not overflowing. Badly soiled carpet is distasteful and unprofessional in appearance. Staff is excellent and very customer focused. Don;t recall her name, but one of them needs some coaching in phone skills. She was polite and helpful, but unskilled in a business demeanor. Walk-ins can delay a scheduled appointment! This is inconsiderate and offensive to the customer who has the appointment.
Verified
Report | 3 years ago
Took a while to tend to us due to busy-ness but or photographer was kind and took some nice photos of our family
Verified
Report | 3 years ago
Ephifine was very careful and patient while showing us the proofs. She made a confusing jumble of options clear and easy to work through.
Verified
Report | 3 years ago
Great job! We'll be back.
Verified
Report | 3 years ago
The pictures turned out good. However, we did have to wait for over an hour to be seen since they were short staffed. There should always be a back up ready for unexpected situations that may occur. My five year old was getting impatient by the time it was our turn. Therefore, she didn't smile much throughout the photo shoot. Better planning is highly recommended.
Verified
Report | 3 years ago
There needs to be two people working - one taking pics and one answering phone, showing the pics etc
Verified
Report | 3 years ago
apointment/scheduling times need to be realistic.
Verified
Report | 3 years ago
They need some new more updated prop
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From Our Editors

Armed with an army of innovative and certified shutterbugs, Olan Mills Portrait Studio provides families with high-quality portraits, continuing a mission that was established more than 75 years ago by founder Olan Mills Sr. Skilled in the art of capturing infants, children, families, and bunny-ears-giving ghost orbs on film, Olan Mills’s experienced smile snappers will take a series of poses amid a variety of backgrounds and lighting options. The studio is equipped with a selection of props—including numbers for birthdays, toys, and boxes—and patrons may bring their own photo-enlivening items from home. The resulting photos find their way to prints in natural color, black and white, or sepia tones; they can also be immortalized in the studio's signature Old Masters style, a canvas brushed with highlights to recreate look of an oil painting. Like the gentlemanly mariners of ages past with their full schedule of sea-battles, the photographers welcome appointments, but do not require them.

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Olan Mills

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