Main menu Open search menu

uBreakiFix

Computer Repair
7338 Kenwood Road, Cincinnati, OH 45236 7338 Kenwood Road, Cincinnati Directions
Today 10:00 AM - 7:00 PM Closed All Hours
+15137939111

Deals (1)

About this Business

  • Hours
    Sun
    12:00 PM - 5:00 PM
    Mon-Sat
    10:00 AM - 7:00 PM

Tips

250
8 Tips
Verified
Report | 3 years ago
It takes an hour.
Was this helpful?
Verified
Report | 4 years ago
Nice location and staff. Told me 3-4 hours for my 2 repairs, mentioned I needed to get kids off the bus and they were able to get it done in under 3, very thankful!!
Was this helpful?
Verified
Report | 4 years ago
I highly recommend this business! I lived with a broken iPhone screen for weeks and can't tell you how nice it is to have a "like-new" phone again. And it was so FAST! In less than an hour I had my phone back. Excellent customer service and very professional!
Was this helpful?
Verified
Report | 4 years ago
Very fast and efficient
Was this helpful?
Verified
Report | 4 years ago
Fixed my iPad 2 that was a useless brick with a broken screen for the last 18 months and now it is back in action with $89 Groupon then another 30% off that for a local deal special code!!
Was this helpful?
Verified
Report | 4 years ago
Excellent job done.
Was this helpful?
Verified
Report | 4 years ago
QUick, thorough, same day service. Very happy with this purchase.
Was this helpful?
Verified
Report | 4 years ago
Fast and professional. Had my iPhone 5s repaired in 25 minutes
Was this helpful?

From Our Editors

uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.

On the worst thing you can do after cracking your smartphone’s glass screen

“Don’t just put it into your pocket and continue to use it,” Wetherill says. The broken glass can actually cause serious damage to the phone’s inner components and turn a relatively simple fix into a costly repair job.

On the repair process

"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.” Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.

On growing his business

uBreakiFix began as a business based out of Wetherill’s living room, and it now boasts more than 60 locations nationwide. “We are proof that the American dream is alive,” he says.

On unusual repair jobs

Wetherill remembers one fast-food employee who dropped her phone into a restaurant’s deep fryer. “It smelled pretty bad,” he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, “it did go through a cement mixer.” Some miracles just aren’t meant to be.

On the importance of a one-day turnaround time

Repairs at uBreakiFix’s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus—something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. “Of course, this is assuming that there wouldn’t be any pain,” he laughs.

Explore Nearby
uBreakiFix

Sun
12:00 PM - 5:00 PM
Mon-Sat
10:00 AM - 7:00 PM
Groupon has verified that the customer actually visited uBreakiFix.