From Our Editors
What services does your business offer and what makes your business stand out from the competition?
DSM has earned a reputation for being honest, thorough, and timely.
What was the inspiration to start or run this business?
Having worked for other HVAC companies, I desired to run a business that was straight-forward and honest with my customers....without the "salesman" approach. I believe in service first.
What do you love most about your job?
I appreciate the fact that I have loyal, repeat customers.
What is the best reaction you've ever gotten from a customer?
I received a personal letter from a client, thanking me for my work ethic and dependability. My reputation is important to me and my business, and that was a nice pat on the back.