This is NOT a $298 value, and it was NOT a good experience overall.
I chose Springs Window Tinting based on their good reviews. Now I see they're all from men. Ladies, prepare to stand up for yourselves. This is yet another auto company that assumes single women are easily bamboozled and tries to take advantage. Don't fall for it. Do the math. $30 per window plus $60 for the back windshield (which is what they quoted me when I asked for their normal rates) is only $180. That's 6% off -- far from the 43% off they claim, and definitely not tantalizing enough for Groupon, which is known for great deals.
Furthermore, when I called to make my appointment, I was informed that this deal only applies to a two-door coupe, not a sedan (supposedly the small triangles on the back door windows are separate windows, making my four-door Jetta a "7-window" job). I would be charged an additional $60 on top of the $169 I had already paid for this "deal." That dropped it down to 4.5% off ($229 for a supposedly $240 value). I wondered why that juicy little tidbit hadn't been included in the fine print, and I soon found out.
When I arrived to pick up my car, one employee asked the other in Spanish IF they were charging me the extra amount. Apparently it's not in the fine print because it's not their standard practice. They seem to reserve this special "deal" for people they assume are stupid. Well, you know what they say about what happens when you assume. Here's some news for ya fellas -- just because I don't have the knowledge to tint my own windows doesn't mean I'm not smart enough to do math, use logic and understand Spanish.
When I asked him why their Groupon ad said this was a $298 value, I was told it has been up for two years and business has improved so much in the last two years that they've been able to lower their rates. Great, good for them. It's still false advertising -- why haven't they contacted Groupon to adjust the deal? When I followed up with that question, he had the nerve to tell me it's Groupon's fault for being non-responsive ("Oh, uh... well, you know... they're a national company... we've been trying to get ahold of them..."). I'm not buying it. Groupon has always been great to work with in my experience and that of my associates.
To add insult to injury, this genius stapled a coupon to my receipt: "Complete window tint on any car (2 or 4-door) only $149 (reg. $199)" the coupon brags. Seriously. I had just been charged $229 for a $199 value, and they were acting like they were doing me a favor. Some favor. Instead of getting 43% off, I had paid 15% extra.
Eventually I convinced them to refund the extra $60 they had charged me (we'll see if the check arrives next week like they promised), but that was only after I refused their first two conciliatory offers: 1) $60 or two windows "free" on any other car (sorry, I only have one car, and you've already tinted all "seven" of its windows) and 2) a "free" eyebrow (only a $30 value, I later found out).
So far (it has only been two days) I have no complaints with the actual product, but I know there are plenty of other places in town capable of providing this product so I would strongly advise you to shop around and consider whether this "deal" is worth the hassle.