BuckGuy LLC Cleaning Services

Cleaning Service
75 Demorest Road, Columbus, OH 43204 75 Demorest Road, Columbus Directions
+16146572440
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63% of 65 customers recommended

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42 Tips
Report | a year ago
AVOID. First website is down since owner has not paid bill. I called number and got text back next day. Only problemwas that the soonest they could clean was 6 weeks. So if you can keep plan 6 weeks in advance go for it. Judging by most of 2 year
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Report | 2 years ago
please return calls and get the date and time correct.
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Report | 3 years ago
Customer service is awful. I purchased the groupon and scheduled right away. Buckguy then rescheduled me twice (I am glad I wasn't in need of a cleaning for an event). After the reschedules, one of the owners, Leroy, (also a cleaner) came and told me he would not redeem the Groupon because of their mess up. So I rescheduled again to use the groupon, this time no one showed up or called!! I waited for a few days to see if I would hear from someone but I didn't. I finally called and said no one showed up last week I need to reschedule. This time they showed up and told me, yet again, they would not redeem the groupon because of their mess up. When they cleaned this time I had them do baseboards, cabinets and walls up to chair rail level, which they did an unacceptable job of. Finally, I rescheduled for the third time to try to use the groupon, hoping for no mess ups. Well the night before they emailed me and said I would have to pay bc my groupon was already redeemed. From there we sent several emails back and forth. I was told "the customer is not right" and "they don't work for free" and "im sure you don't work for free". I would never recommend this company, from the beginning it was a disaster.
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Report | 3 years ago
He'll even work to schedule with you via text! :)
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Report | 3 years ago
Just not thorough at all. Very disappointed.
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Report | 3 years ago
did you check up their name on line though court; how they ripped an employee off and she sued them , and she's still in the process of trying to get her check from December 2013?
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Report | 3 years ago
They did a great job cleaning my house, but arrived 3 hours before they were scheduled and are not prompt with returning calls.
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Report | 3 years ago
Unprofessional, no follow up, too many excuses NOT to honor their month and half wait scheduled appointment. Website says they move furniture to get ALL surface areas...they never did. Cleaning was sub par at best. You cannot trust a company that can't even honor their scheduled appointments, suck it up and act like you are credible business owners. So frustrated with the unprofessional ism and lack of communication.
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Report | 3 years ago
Nothing was cleaned properly. Counters and refrigerator were filthy. I couldn't smell any cleaning supplies. They rescheduled 5 different times. I didn't want to pay for the services and I will never use them again.
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Report | 3 years ago
Poor customer service. I would not recommend them to any one. I paid for service and I never received. Thank youGroupon for rerefunding my money.
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From Our Editors

The expert duos that BuckGuy LLC Cleaning Services dispatches to clients' homes know how to get a house in order. Throughout the course of each cleaning, teams tear into every dusty, grimy, or cluttered spot, leaving domiciles radiating tidiness. For an extra fee, cleaners will also tackle more extensive projects, such as oven cleaning, carpet steaming, and dusting the secret eyeholes in all your family portraits.

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BuckGuy LLC Cleaning Services

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