The Laptop Guy

Computer Repair
980 Claycraft Rd., Columbus, OH 43230 980 Claycraft Rd., Columbus Directions
Today 10:00 AM - 6:00 PM Open All Hours
+16145004380
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80% of 45 customers recommended

About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    10:00 AM - 6:00 PM
    Sat
    12:00 PM - 5:00 PM

Tips

250
17 Tips
Verified
Report | a year ago
IPad was ready when promised. Very easy to work with
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Verified
Report | 2 years ago
They were fast and friendly
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Verified
Report | 2 years ago
Helpful, fixed my iphone perfectly
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Report | 2 years ago
I called them prior to buying the Groupon and they said I can use the Groupon to repair my iPhone backlight on the screen. I took my phone in, they did the repair, then told me they can only honor the price I paid for the Groupon.
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Verified
Report | 3 years ago
Very pleasant and very knowable in what they do and effiencent and timely on the information given to you. HIGHLY RECOMMENED
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Verified
Report | 3 years ago
Went to get an IPhone 4 screen replaced. After purchasing a Groupon for $29 with a value of $70 in repair it still cost me another $70. $140 seemed like an expensive repair. $100 would seem more reasonable,therefore paying another $30 would have felt like a better value.
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Verified
Report | 3 years ago
they had an automatic discount on an already exorbitant price for repairs that they wouldn't honor with the groupon. For same day service you still must wait and hope you are serviced first. I tried in vain to schedule far enough in advance so that they could plan to take me first for service but no matter how many extra days I gave them they wouldn't guarantee to put me first in the that morning. Ridiculous!!
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Verified
Report | 3 years ago
I just don't know if their pricing was fair. They also took 10 days to access my problems and another two weeks to repair. They don't have good communication. I always had to call them.
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Verified
Report | 3 years ago
Quick work and friendly people. Repaired my iPhone screen in less than an hour.
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Verified
Report | 3 years ago
They are very professional and did not engage in high pressure sales.
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From Our Editors

Big things can grow from small beginnings. Just ask Zoe, the cartoon (and real) canine mascot of The Laptop Guy. The computer-repair shop began with a rented counter in a toy shop, where the company's founder and his dog sold laptops to passersby. His dedication to his customers and Zoe's playful nature brought in more and more customers, until the repair and sales shop could no longer fit next to the action-figure aisle. More than 10 years later, The Laptop Guy has grown into a multi-store business that solves customers' smartphone, Apple, Android, and PC issues with online support, in-house repairs, or onsite troubleshooting. Cartoon Zoe and her owner still greet customers on the company's website, and the real-life versions can be found in one of the repair shops on any given day.

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The Laptop Guy

Sun
Closed
Mon-Fri
10:00 AM - 6:00 PM
Sat
12:00 PM - 5:00 PM
Groupon has verified that the customer actually visited The Laptop Guy.
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