Mr. Clean Ducts

3545 Northwood Dr., Concord, California 94520 3545 Northwood Dr., Concord Directions
+18556738287
Be the first to recommend this place!
43% of 75 customers recommended

Mr. Clean Ducts in Concord is ready to help! Whether you enjoy the hot or the cold, make sure your home is just the right temperature this season with an A/C and heating inspection from Mr. Clean Ducts.

Tips

250
40 Tips
Verified
Report | 5 months ago
This company took approximately 3 weeks to respond and schedule a date to do the job, It was schedule for February, they did not call or arrive to do the job, I have called them and have not gotten a response
Was this helpful?
Verified
Report | a year ago
Be aware! these people are crooks! They came into my house to do a heater + duct inspection and cleaning. The manager spent a long time explaining to me how the system works (which I really appreciate) and how terrible it was. He told me that it would die any minute if I didn't do anything immediately and how toxic it was. He said it would be 13k to fix everything (not replace, fix), but if I did a service that very day to clean the furnace for $1,800 then it would be okay for a while. I wasn't ready to suddenly give them all that money so I kept on refusing. Finally the offered me a "special" to clean the main problem for $699. a this point I was over it. When I refused, he told his tech guy to take the vent cleaning device away. They didn't even looked at the Dryer vent, and I asked and he said it didn't need anything it was fine which really it is a tiny duct into the wall so it could have been true. I had asked the Manager to send me a quote via email. I told him I would look into it. He never sent me a quote. I was very stressed about the heater situation thinking that I would need to replace everything. So I hired a heater specialist (that know what they are doing) and told me my heater was fine and that I could turn it on! it is not new and he made some suggestions, but the cost of the suggestion was $350 not 13K ! I ended up having to spend $125 for a heater specialist because of this entire fiasco. It was not a very pleasant experience.
Was this helpful?
Verified
Report | a year ago
Arrived past the window period. They did not call to inform me, I had to call them. Hidden cost. The ad said that dryer vent cleaning was $49. Was told it would cost over $200 more dollars to complete the service.
Was this helpful?
Verified
Report | 2 years ago
Its not a service, its just an eyewash.
Was this helpful?
Verified
Report | 3 years ago
Knowledgable group of young guys from Israel did an outstanding job of cleaning each vent and the furnace motor. I Should of had it cleaned sooner when I moved in.
Was this helpful?
Verified
Report | 3 years ago
They didn't clean the entire air duct....and they said in order to clean the while thing it's would be extra money.....I'm talking about a couple hundred dollars....this groupon was a joke and a waste of my money
Was this helpful?
Verified
Report | 3 years ago
They did not clean all of the vents. They lied and told me they had. When I called later to let them know that I knew for a fact that they did not clean them all they said that they would schedule to come back but that there was no point as I needed to purchase a $800 more through cleaning as the air ducts were very dirty. The air duct cleaning I purchased would be of no help. I had already purchased a new filter from them for $150. I understand that the groupon is helping the companies to get repeat business beyond the groupon but I was totally bamboozled.
Was this helpful?
Verified
Report | 3 years ago
They attempted to sell me a perminant air filter for $110 stating it was on sale from $150. I googled it, $49. Blatant disregard disregard for the truth or honest business practices.
Was this helpful?
Verified
Report | 3 years ago
It took 4 or 5 times leaving a message & them not returning my calls, since last October. They finally called back this week after I mentioned on my message Monday the frustration I have had with them not calling back. They apologized & booked my appt.
Was this helpful?
Verified
Report | 3 years ago
This was absolutely terrible service. Very hard sell for things other than the Groupon duct cleaning service. They missed cleaning a duct in the living room. They had to come back to fix my heater which was not able to turn off after they left. I've almost thought about not using Groupon again!!
Was this helpful?

From Our Editors

Hordes of dirt, dust, and mold invade. They set up camp. They lurk. They wait. They remain hidden from sight, waiting to strike, when suddenly the insured technicians from Best Home Services arrive. Armed with UV Light cleaners, electrostatic filters, and EPA-registered disinfectants, they help to prolong the life of homes and protect the safety of families. They achieve these ends by evicting throngs of dust-bunnies from vents, ducts, and furnaces, lessening the chances of a fire breaking out or a dust-loving burglar breaking in.

Explore Nearby
Mr. Clean Ducts

Groupon has verified that the customer actually visited Mr. Clean Ducts.
Grouber