I used two coupons/the first I had send out/the gal that received them said they were beautiful. The second one I picked up and was very surprised how small it was. I looked on line and saw lots of beautiful arrangements that were the same price or less and when I picked mine up likje I said it was rather small. I was a little embarrased to deliver it but I did and I was also emabarrased to say anything when i picked it up as there were other customers at the counter. Did not want to make a scene. Guess I should have said something at the time. Everyone was very nice. Thanks for listening . I was going to call them or send them an email but I guess this will take care of it.