The staff is always soooooo unfriendly. They are not customer focused at all. No cash back for returns - store credit only even if you have a receipt. Their return policy is printed on their receipt which you don't even see until your purchase is complete. I was unsure about a gift and specifically told the salesperson that I might need to return one of the items I was purchasing. She never mentioned that I would only be able to get a store credit if I needed to return one of the items I purchased. There are so many cute gift shops in that area with friendly and courteous staff. Why would I go back?