Front Range Clinic

1040 East Elizabeth Street, Fort Collins, CO 80524 1040 East Elizabeth Street, Fort Collins Directions
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Deals (1)


1 Tip
Report | 11 months ago
The clinic grossly misrepresents their weight loss program. It is a very small part of what they do because the clinic is mainly for drug addiction recovery. I saw the picture of the people on the top of the Groupon page for this "deal," and thought that the program was a comprehensive, healthy way to lose weight with lots of support. Contrary to what the description said, I never met a doctor specializing in obesity, or even a nurse, and for the almost $200 "deal" on Groupon, I had a consultation with someone who gave me information everyone knows about how to lose weight - exercise, eat healthier, avoid carbs. The woman told me these things in a condescending manner, and said that she was not sure if the Groupon included more visits, or how many. Then I was given drugs prescribed by the supposed obesity doctor who I never even saw in the clinic, let alone met. I did not get a prescription to take to the pharmacy, as I would have expected. I was just handed a couple bottles of pills at the front desk. I took a couple doses of the medications, and one of them interacted with another medication that I take, as nobody medically qualified looked at the medication list that I gave them, and since the medications did not even come from an actual pharmacy, there was nobody to consult with or ask questions. I called the clinic after I had a really bad reaction, and they said that the drugs should not cause any side effects like I was experiencing. I had to go to my real doctor to figure out how to stabilize my medications again, as one of the drugs they gave me was an anti-seizure drug, which interacted with two other anti-seizure drugs that I take. It took me three times of calling to get an appointment. The first time, the woman who answered the phone said that she could not talk, and to call back. The second time, the man who answered the phone said that he could not make my appointment because he needed to talk to his supervisor to see if they would honor my Groupon, because it was probably expired, and that they would call me back later in the day. It was three weeks before the expiration of the Groupon voucher. They never called back after two days. So, I called a third time, and the woman asked me what their Groupon said it included. It did not say, and I would have thought that the business who put their Groupon on the website would know what they were offering, and when it expired. She said that she would make the appointment, and they would figure out what it covered. I decided to go to the appointment, despite my inclination to not go, ever, after just dealing with them on the phone. I decided to give them the benefit of the doubt though, and they already had my money which was not refundable. My first, and last, appointment took almost two and a half hours. This was not because they were thorough or spent a lot of time with me. It was not because I was meeting with the doctor, nurse, or anyone with medical qualifications for that matter. Again, it was because they said they did not have a current Groupon that they knew about, and about an hour and a half of that time was just spent waiting for them to figure out if they had a Groupon, and what it was supposed to include. Three people apologized for the wait, and said they were trying to figure out what services the Groupon was supposed cover. Do not purchase this Groupon! I filed a grievance with Groupon regarding this business, and suggested that this “deal” be removed from the site since it is completely misrepresented. Also, as noted multiple times, the business does not even know what it is offering. I never heard back from the business or Groupon, as I was trying to get a refund for at least some of my money. Go and join Weight Watchers. That is what I did, and I have lost 10 pounds without any dangerous drugs or incompetent staff, and it is much cheaper than this scam!
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From Our Editors

What services does your business offer and what makes your business stand out from the competition?
Patients will see an actual physician who is Board Certified Obesity Medicine.

What was the inspiration to start or run this business?
To help people who are constantly ostracized and discriminated against due to their weight.

What do you love most about your job?
I enjoy helping people get back to a normal healthy lifestyle.

What is the best reaction you've ever gotten from a customer?
Client has returned to a normal healthy lifestyle. He is now able to partake in family activities, along with having major health concerns under control (eliminated medicines).

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Front Range Clinic

Groupon has verified that the customer actually visited Front Range Clinic.